Technician Representative
Resume:
Michael T. Baker
*** * ******** **, **** Park, TX 77536
*********@*****.***
Experienced, task oriented individual seeks long term employment with well
respected firm. Well equipped to handle team and individual tasks, plus
has extensive knowledge in the most current software.
EDUCATION
Bachelor of Science degree in Graphic Design Graduated
April 2011
Herzing University, Madison, WI
GRAPHIC DESIGN EXPERIENCE
Created multi-page websites for various web design classes.
Created logos using Photoshop CS5 for various online forums.
Created multi-page magazine and catalog layouts using InDesign CS5 for
various classes.
Created various package designs using InDesign CS5 and Illustrator CS5.
TECHNICAL SKILLS
Photoshop CS3 - CS5
Illustrator CS3 - CS5
InDesign CS3 - CS5
MS Office Suite 2007
Dreamweaver CS3 - CS5
Flash CS3 - CS5
JavaScript
HTML/XML
EMPLOYMENT
Claims Customer Care Center Aug. 2010 - May 2014
American Family Insurance Madison, WI
Take incoming calls from customers and complete the First Notice of Loss
reports.
Issue payments to customers.
Handle claims as the Adjuster from beginning to end.
Credit Representative / Financial Services Aug. 2004 -
June 2010
U.S. Cellular Madison, WI
Completed Manual Reviews for or store reps and agent partners daily.
Completed Change of Responsibilities for our agent partners daily.
Took payments / set up financial arrangements with our customers daily.
Photo Lab Technician Aug. 2003 - Aug. 2004
Qualex, Inc Madison, WI
Develop and print/reprint film and digital pictures daily.
Maintain and clean equipment daily.
Mix and refill chemicals used in equipment daily.
Electronics / Cashier / Garden Assembly Aug. 2001 -
Aug. 2003
Wal-Mart Bellingham, WA
Assist customers with questions about products and services daily.
Handled cash, credit, debit, and check transactions daily.
Assembled lawn mowers, grills, patio furniture, and various other garden
tools daily.
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