Engineer Quality Control

PRADYUMNA JANGA ****, Chelmsford Pl, Hoffman Estates, IL 60169

https://www.linkedin.com/in/pradyumnajanga **************@*****.***; 678-***-****

EDUCATION

Oregon State University, Corvallis, OR

Masters of Engineering (M.Engg) in Electrical and Computer Engineering

• Graduation Date: December 2013; GPA: 3.1

Jawaharlal Nehru Technological University, Hyderabad, India

Bachelor of Technology (B.Tech) in Electronics and Communications Engineering

• Graduation Date: June 2009; GPA: 3.4

SKILLS

• Programming: C, C++, C#, SQL, T-SQL, Python, Javascript, Shell Scripting, HTML/HTML 5 and CSS

• Microsoft Technologies: .NET Framework MVC 4.0/3.5/3.0, ASP.NET 4.0/3.0, ADO.NET, LINQ, Microsoft SQL

Server 2002/2005/2008 R2

• Version Control: Tortoise SVN

• Platforms: Windows, Linux and Unix

WORK EXPERIENCE

Tech Mahindra (Client: AT&T), Hoffman Estates, IL October 2013 - Present

Technical Support Engineer

• Leading the support and perform software maintenance and configuration,

• Involved in the design and development of enhancing the current application while reducing the call time by

23% with new features implemented in Winforms.

• Involved in developing Front End UI of different websites to display the applications and server details of the

servers for many of ATT Clients.

• Involved in the developed different tools using the Genesys SDK for .NET to migrate agents from one location to

another location in Config DB which in result saved 125 manual hours.

Ivy League College Prep, Atlanta, GA July 2013 - September 2013

Web Development Engineer

• Developed and designed a website in ASP.NET for a training institute which trains students who intent to take

up SAT/ACT to pursue their education.

• Created multi-tier architecture for the website and Web Pages using Master Pages .

Oregon State University, Corvallis, OR February 2012 – June 2012

Student Software Developer

• Developed a software tool track and record the behavior of an object by implemented Motion Estimation of a

moving object using image processing techniques (Image subtraction, Hungarian algorithm & Noise filtering).

• This project assisted the ‘Environmental & Molecular Toxicology’ group at the Sinnhuber Aquatic Research

Laboratory (SARL) who studied the behavior of different aquatic biomedical models.

HyIT Knowledge Systems, Hyderabad, India December 2009 – September 2010

Quality Analyst

• Performed testing on the Google Map routes, sanity testing to check build acceptance, bug tracking and

reporting key issues in quality control of the data.

• Designed tables in MS-SQL, to keep track of the number of bugs found in a code snippet of each developer

which helped in the improvement of the team performance by 43%.

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