Customer Service Sales

Robin B. Augustine, MBA, BASc

Phone: 416-***-**** E mail: **********@******.**

http://ca.linkedin.com/in/robinaugustine

Senior Business Leader

Corporate champion that breaks down silos then builds bridges to implement

best practices, instill team alignment and drive out unnecessary costs.

Bold, firm and decisive hands-on leader renowned for unwavering performance

and diligence in making fundamental changes to realign business operations

for optimum results. Recruits and trains high performance teams, focuses on

bottom-line results, cost reduction and profit increases while maintaining

quality and operational excellence.

PROFESSIONAL EXPERIENCE

Synthane Taylor 2011 - 2014

PRESIDENT

< Recruited to revitalize the commercial viability and market presence of a

privately held engineered-to-order electrical insulation fabrication

business that had gone through three Presidents in 3 years.

< Hired 2 new Operations Managers and implemented Lean Manufacturing

principles and 5S at both Operations. Established Job Descriptions and

Operating & Quality Standards and developed Key Performance Metrics to

drive alignment. Gained ISO 9001 re-registration.

< Implemented a business strategy to grow revenue both with existing

accounts and new target customers; hired a new Director of Sales and

implemented Key Account Management processes. Achieved overall Sales

Revenue growth of 19%. Developed new Accounts in USA and Belgium.

< Provided key assistance to former Company Ownership group to sell the

business to a New York based Private Equity firm in June 2014.

True North Hardwood Plywood, Mississauga, Ontario 2009 - 2010

CHIEF EXECUTIVE OFFICER

< Recruited to reinvigorate and re-engineer an underperforming joint-

venture formed by Kruger Inc. and Norbord Inc. to minimize the impact of

the economic downturn.

< Implemented a new logistics strategy, establishing a new operation in

Mississauga, generating $600,000 in outbound freight savings while

improving delivery times and customer service. Negotiated advantageous

freight rates from Northern Ontario to the GTA using backhaul

opportunities with Home Hardware's company fleet.

< Instrumental in making a decision with the shareholders to scale back

company operations required due to the high Canadian dollar and weak U.S.

building market resulting in significant senior executive and employee

downsizing.

Robin B. Augustine, mba, basc Page Two

Arclin (formerly Dynea North America), Raleigh, North Carolina 2004 -

2009

SENIOR VICE-PRESIDENT - Engineered Building Products

< Offered challenging appointment after a personal interview from the CEO

of the Finnish-based company to deliver a swift turnaround of the

underperforming North America south region.

< Assessed business unit, devised and implemented a rapid far-reaching

reorganization refocusing the Sales organization to value selling versus

existing commodity, and introducing manufacturing best practices, key

performance indices and advanced process automation across 5 chemical

plants (4 in the United States and 1 in Mexico) generating revenues of

~$400 million.

< Drove the development of a North American distribution alliance with

Quality Carriers that resulted in annual savings of ~$1.5 million.

< Led the implementation of Six Sigma at Arclin's flagship plant in

Springfield, Oregon resulting in first year savings well north of $1

million.

< Led the implementation of a Behaviour Based Safety program at all 5

facilities that resulted in a dramatic improvement in safety culture and

improved safety and environmental record.

< Played the pivotal role in selling Dynea's North American business unit

to the Ontario Teachers Pension Plan and securing $250 million in debt

financing in New York capital market.

Petro-Canada, Oakville, Ontario 1992 - 2004

Various Senior Management Roles

Selective Accomplishments:

< Oversaw construction of $27M low sulfur gasoline expansion (delivered

on-time and on-budget).

< Implemented Total Productive Maintenance and achieved a Solomon Q1

Maintenance Award at the Oakville Fuels Refinery (previously a Q3

rated facility).

< Led efforts to achieve ISO 9001 and QS 9000 Registrations for the

Lubricants business.

< Developed new lubricant feedstock and transportation suppliers

resulting in a reduction of over

$10 million in annual feedstock acquisition costs.

< Led the sweeping modernization and automation of the lubricant

blending and high speed packaging facility in Mississauga resulting in

over $1.5 million in profitability improvement.

< Drove increased sales of packaged lubricant products through the

Wholesale Distributor channel by increasing their product knowledge

and providing effective sales collateral materials.

FORMAL EDUCATION

Rotman School of Business, University of Toronto, Toronto, Ontario

MASTER OF BUSINESS ADMINISTRATION

University of Toronto, Toronto, Ontario

BACHELOR OF APPLIED SCIENCE - Chemical Engineering

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