Customer Service Marketing

Swarup Rajgor

Brampton, ON

************@*****.*** - 647-***-****

To develop my skills as a Professional Marketer in industry.

WORK EXPERIENCE

Marketing Coordinator

South Ridge Liquor Store - Lloydminster, AB - April 2014 to August 2014

Responsibilities

Responsible for Market Research and to create a new marketing strategy.

Created 2 new marketing campaigns, which resulted in more sales with customer satisfaction and

appreciation.

Accomplishments

Resulting in more sales.

Increase in Customer brand loyalty towards the store.

Skills Used

Creativity

Management

Marketing

Working in Teams

Consumer Services

Petro Canada - 2013 to 2014

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Answer customers' questions, and provide information on procedures or policies.

Assist customers by providing information and resolving their complaints.

Greet customers entering establishments.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors

and emptying trash cans.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers,

or optical price scanners.

Process merchandise returns and exchanges.

Sell tickets and other items to customers.

Request information or assistance using paging systems.

Guest service representative

Fort York Motel - Mississauga, ON - 2012 to 2013

• Checking guests in and out of hotel

• Handling guest complaints and concerns in an efficient and timely manner

• Coordinating and multi-tasking job duties in a busy environment

• Being cross-trained in all functions of the Front office department: Night Audit, Switchboard,

Reservations and Front Office

• Handling a cash float

• Providing excellent customer service as per hotel standards

• Greeting guests as they enter and exit the hotel.

• Providing information regarding the Hotel, town attractions, activities etc.

Social Service Volunteering

Rotary Club - 2009 to 2009

EDUCATION

Diploma in Marketing

Sheridan College

2012 to 2014

SKILLS

Finance,Global Marketing, Digital Marketing, Marketing Ethics and Law, Promotions, Marketing

Communications, Marketing Research, Marketing Graphics, Economics.

AWARDS

CTDA Gold Medal

2013

Winner for Canadian Tire Case Competition at Sheridan College Davis Campus.

Scholarship

Scholarship awarded by Nippissing University.

Contact this candidate