Sales Real Estate
Resume:
Steve Borne
Independence, MO. 64053
WORK HISTORY
Sept 2013 – Current
Sales – Estimator - Fabric Design Interiors. 1500 Berry Rd. Independence, MO. 64057 816-***-****)
Responsibilities include generating new accounts through cold-calling and the creation of new and improved marketing materials while maintaining excellent client relationships with established accounts. I possess superb abilities in building and maintaining relationships, generating and closing transactions while ensuring complete customer satisfaction. I am a high-energy, results-driven sales and marketing professional with years of experience in exceeding sales goals through highly effective planning, organization, innovation and execution.
• Responsible for promoting business, increasing sales and retention of existing accounts.
• Strong interpersonal communicator with superb negotiation and selling skills.
• Ability to ensure timely completion of all estimates.
• Ensuring follow-up on leads and prior proposals.
• Gathering prices from sub-contractors and suppliers.
• Producing accurate estimates and minimizing risk while maintaining lowest cost possible.
• Coordinating with construction team to develop project specifications.
• Assessing customer needs, requests, problems and complaints.
• Strong math, analytical, organizational and planning skills.
Sept 2012 – August 2013
Support Coordinator – Developmental Disability Services of Jackson County- EITAS 8511 Hillcrest Rd. Kansas City, MO. 64138 816-***-****)
A professional and responsible position providing Support Coordination and supports to individuals with developmental disabilities, as well as assisting and supporting their respective families (or guardians where applicable). The overall goal of a Support Coordinator is to develop meaningful personal plans and a variety of supports which emphasize feelings of safety, engagement, valuing others, and being valued.
• Manage an assigned case load of 39 individuals diagnosed with one or more developmental disabilities.
• Develop and maintain strong and effective professional relationships with supported individuals, families, service providers and all other members of the Support Team.
• Develop a good rapport and effective working relationship with a variety of people using multiple modes and/or methods of communication.
• Initiate meetings and contacts (both formal and informal) when appropriate.
• Integrate person-centered thinking and planning, self-determination practices and Gentle Teaching into the process of Support Coordination.
• Maintaining up-to-date required paper and electronic individual records.
• Identifying and advocating for the dreams, needs and desires of the supported individual.
• Using observation and interviewing techniques, identify and document the methods the supported person uses to interact with surroundings, including methods of communication, methods of establishing and maintaining relationships, ability to learn and methods of dealing with conflict and stress.
• Monitor and review for the presence of desired outcomes to determine if strategies are effective in providing supported individual with feelings of safety, engagement and being valued.
• Secure and maintain needed resources, through EITAS, and/or outside resources (e.g., Medicaid, Medicare, Social Security, State Funding, subsidized housing, food stamps, vocational rehabilitation, and other community resources.
• Contribute to the financial stability of the agency by billing for all case management service hours.
Jan 2010 – June 2011
Developmental Assistant - State of Missouri Dept. of Mental Health – Northwest Community Services. Independence MO. 660-***-****)
Direct Care work involving the care and treatment of persons with developmental disabilities.
• Implement planned sessions of individual or group treatment activities in physical therapy, activity therapy, education, vocational rehabilitation, and related areas.
• Developing client skills related to self-help, education, muscular development, and socialization.
• Experience creating and implementing treatment plans for clients with psychosocial, behavioral, and health-related disorders.
• Maintain safe, clean and therapeutic environment for client care and treatment.
• Supervise orientations of new employees.
• Preparation and maintaining all records and reports.
• Maintaining inventory of supplies and equipment.
Dec 1995 – Dec 2009
Real Estate Executive – Broker HER Real Living Realtors, K.B. Homes, Century Builders. 77 Nationwide Blvd. Columbus OH. 43215 614-***-****)
Award winning real estate executive with 14 years of mastery in a broad range of real estate and business competencies, including a solid verifiable record in surpassing all sales goals while conceiving and transmitting vision into reality, mission into action and philosophy into practice. Focused problem-solver who identifies organizational needs and delivers effective solutions resulting in the efficient operation of organizational programs.
• Proficient persuasive interpersonal communicator, adept at speaking effectively, writing concisely, and negotiating.
• Innovative problem-solver and detail-oriented analytical organizer who can identify problems, research solutions, make effective decisions, and enforce policies.
• Check work completed by loan officers, attorneys, or other professionals to ensure that all work is performed properly.
• Recruitment, training, mentoring and supervising employees.
• Managed employee work schedules, payroll and policy enforcement.
• Proven leader and results-driven manager with demonstrated effectiveness in managing people, systems, resources and finances while exceeding sales goals and achieving success in both sales and marketing.
• Strong motivator/team player with effective personal presence and exceptional ability to understand human interactions, facilitate teamwork, build rapport, manage conflicts, teach, coach, counsel.
• Creative visionary with ability to think outside the box, oversee design of fresh marketing/advertising materials, and implement, initiate, and sell new ideas.
• Polished professional who can build on successful history of building client relationships to deliver superior personalized client service, cultivate strong business relationships, make real-time decisions in high-pressure environments, and resolve issues in a way that propels innovation and growth
EDUCATION The Ohio State University – Columbus OH
Bachelors of Science, Psychology, GPA 3.59 - Dean’s List Scholastic Scarlet and Gray Scholarship. Psychology Department Honors Scholarship, Support Specialist- Suicide Prevention Services- Special Olympics Volunteer, Child Mentor- Franklin County Family and Children Services.
System/Software Skills
• Mastery of all Microsoft Office Programs
Professional and Personal References Available Upon Request.
Contact this candidate