Customer Service Supervisor

Jessica Lampman

. *** Tapleytown Road, Stoney Creek ON, L8J 3K1 .

. Cell: 905-***-**** .

Highlights of Skills and Abilities

I am looking for opportunities to gain a positive career growth. Outgoing

and detail-oriented. Handles multiple responsibilities simultaneously while

providing exceptional customer service.

Skills & Qualifications

. Smart Serve Certified

. Supervisor Skills

. Cash Transactions

. Bussing Tables

. Energetic Work Attitude

. Fast Learner

. Excellent Communication Skills

. Cleanliness

. Set-Up/Take-Down Functions

. Dishwashing

. Customer Satisfaction

Work Experience

Layalina Restaurant Hamilton, Ontario

Waitress/Server 2012-2014

. Seating tables and taking orders for the kitchen

. Ensured Cleanliness of the Restaurant

. Trained new employee's as well as supervise them

Run a Fowl Hunting Club Cayuga, Ontario

Bartender/Server (Event Only) 2013- 2014

. Set up overnight rooms; Proper table settings.

. Serve Alcoholic beverages in a safe & mature manner

. Greet guests and inform them of meals, coat check attendant

. Serve club members breakfast, lunch and dinners

Mary Margarets Catering Brantford, Ontario

Server/ Dishwasher 2011- 2012

. Proper table settings for dinner; Tables cloths, silverware, glasses.

. Prepare and serve hors d'oeuvres; serve and clean up after each course

. Handled crowds of Weddings; Tournaments; Charities

. Put dishes into dishwashing machine

. Served regular customers Breakfast, Lunch & dinner

Kings Buffet Hamilton, Ontario

Bartender/Hostess 2010- 2011

. Greeted customers at the front door; Seating tables

. Booking reservations on the phone

. Washed bar glasses and drink cups

. Prepared alcoholic and non-alcoholic beverages for servers

. Ensured cleanliness of the Bar/and restaurant

. Took take-out orders for the kitchen

Other Experience

Protocol Global Solutions Hamilton, Ontario

Customer Service agent 2011

Burger King Hamilton, Ontario

Customer Service

2010

The Healing Sol Hamilton, Ontario

Receptionist

2009

Volunteer Experience

Winona Peach Festival, Kinsmen & Kinettes Club

Winona, Ontario

Supervisor

2006-2014

Education

Graduated 2014

Mohawk College

135 Fennell Ave W, Hamilton, ON

Major in Small Business & Entrepreneurship

References Available Upon Request

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