Shanitta Williams
customer service rep - wal-mart
Hampton, VA
****************@*****.*** - 313-***-****
Highly enthusiastic customer service professional with nearly 4years client interface experience.
Core Strengths
Strong organizational skills Active listening skills
Sharp problem solver Seasoned in conflict resolution
Courteous demeanor
Energetic work attitude reliable worker
positive energy
WORK EXPERIENCE
customer service rep
wal-mart - Hampton, VA - March 2012 to Present
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Worked under
strict
deadlines and responded to service requests and emergency call-outs.
customer service
Deli Associate
rouses - New Orleans, LA - May 2010 to May 2011
Responsibilities
Maintained inventory
Stocked
Sliced meats and cheese
Greet customers
team member performing cashier duties, product assistance and cleaning
McDonalds - Oceanside, CA - February 2008 to December 2009
EDUCATION
High School Diploma in General Ed
Charlotte Forton Academy - Detroit, MI
2008