Customer Service Representative
Resume:
Chelsea Urquhart
****************@*****.***
EDUCATION:
o University South Alabama
o High School Diploma
SKILLS:
o CPR Certified
o Some ICD 9 Billing and Coding
o Type 50 wpm
o Phlebotomy
o Patient Charting
o MS Office Suite; Greenway; Excel; Word
EXPERIENCE:
o Elle Group 04/2013 - 12/2013
Recruiter/Personal Assistant
Recruit o highly qualified applicants
o Advertise Company and opening job positions
o Computer Data and answer telephones
o Run errands and handle monies for company
o Grifols Biomat Plasma Center 06/2012 –
1/2013
Lab Technician/ Donor Processor/ Medical Assistant
o Check-in patients for appointments and create patient charts
o Take patient vitals and check Hematocrit and Hemoglobin levels
o Draw plasma from patients who have passed screening as acceptable donors
o Answer phones and assist with administrative duties as needed
o Cottage Farms Direct 01/2012–
07/2012
Seasonal Job
Customer Service Representative
o Answer phones and help resolve customer problems
o Place orders and input orders into computer system
o Create correspondence to be delivered to customers
o Manage inventory and input necessary inventory data into spreadsheets
o Pulmonary Associates 12/2010 -
01/2012
Medical Assistant/Receptionist
o Take vitals and draw blood for labs requested by physician
o Perform necessary testing such as x-rays, full pulmonary function tests, O2 profiles, culture testing, six minute
walks, and urinalysis
o Perform room and instrument sterilization after each patient
o Check patients in and out and schedule next appointment
o Complete patient charting and data entry into computer system
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