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Customer Service Representative

Location:
Smyrna, GA
Posted:
September 24, 2014

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Resume:

Joseph Warren

Experienced stock and merchandiser

Smyrna, GA

*******@*****.*** - 404-***-****

I have worked in Manufacturing, retail, and done some photography.

WORK EXPERIENCE

Stock Specialist

Old Navy - Marietta, GA - August 2013 to Present

Responsibilities

I do shipment on Tuesday and Thursday's. Opening boxes and placing product. Every other day I do

replenishment. I am in charge of the stockroom. Keeping it organized and clean. Making sure that the store

runs efficiently. I also help with merchandising and changing the store around. I clean as well sometimes;

sweeping the floor, taking out the trash, cleaning the bathrooms and break rooms and the office. I of course

do some customer service as well.

Accomplishments

I was promoted to stock specialist after being hired for facilities because I showed a good work ethic.

Skills Used

Stock, merchandizing, customer service, leadership, and cleaning skills.

Merchandising Support

Macys Home Store (Seasonal) - Las Vegas, NV - September 2011 to October 2012

• Demonstrated excellent Customer Service -

• Stock room and dock work - unloading the truck and processing the inventory.

Also, cleaned and maintained the area

• Recovery of sales floor - Maintained the sales floor, shelves

• Merchandising - Helped build displays

Customer Service Representative

circle K - Las Vegas, NV - August 2012 to September 2012

Cashier/customer service, make coffee

Merchandising- fill in, face fronting, stock store

Cleaning- mopping, bathrooms, garbage’s

Production

Manpower/Diversified Machine Inc - Muskegon, MI - March 2011 to September 2011

• Load and unloading parts off the line

• Molding/Casting parts

• Saw machine and pressing metal parts

• Filing extra metal off parts to make them smooth

Basketball activities assistant

PESG - Muskegon, MI - February 2011 to March 2011

raffle ticket

• Made signs for the games

monitored gym and hallways

production (Temp)

Manpower/Port City Metal - Grand Haven, MI - May 2010 to June 2010

• Inspect, degate, and thermo parts

• Grind parts to make smooth

• Assemble, sort, and pack parts

• Machine parts

Recovery

Macys Las Vegas @ The Fashion Show Mall (Seasonal) - Las Vegas, NV - October 2009 to January

2010

- Coordinated the clothes by color

• Stock - brought clothes from stock to the floor and organized the room

2nd Assistant manager/photographer

Kodak (Seasonal) - North Muskegon, MI - May 2009 to August 2009

• Photography, downloaded, and edited pictures

• Sales of pictures and accessories

• demonstrated effective customer service

• Cash Register - opening and closing, cash count

• Data Entry - completed the report for payroll, daily goals, sales, number of photos taken totaled it up and

emailed it to the district manager.

• Inventory Control

• Delegated to team

• Problem solving

EDUCATION

Muskegon Community College - Muskegon, MI

January 2009 to April 2009

Diploma

Muskegon High School - Muskegon, MI

2004 to 2008

ADDITIONAL INFORMATION

Skills

• Microsoft Office

• Windows 7 & Windows Vista

• Cash handling

• Data entry

• Customer service

• Artistic abilities

• Creative writing

• Cleaning

• Photography

• Leadership/ Management

• Sales

• Retail

• Merchandising

• Production/ Manufacturing

• Inventory control

• Stock and processing

• Assembly

• Machining

• Inspection

• Problem solving

• Loading and Unloading

• Pressing and sawing metal

• Team oriented

• Dock work

• Time management

• Organizing



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