Customer Service Sales

Matthew Smith

*** ***** **. ******* **, *****

931-***-****

*************@*****.***

Objective

To obtain a Sales, Management, or Marketing Position focused on

Business to Business sales that allows me to promote my industry,

my employees, and myself while growing both professionally and

financially for all parities involved.

Experience

Enterprise Rent-a-Car February 2008 -

November 2013

Branch Rental Manager, Memphis (TN) and Jonesboro (AR)

Managed staff of as many 12 employees and 5 sales representatives

Maintained 30% fleet growth per month during FY 14

Income growth at over 15% per month during FY 14

Achieved highest 12 month Customer Service Score in branch's

existence during FY 14

Managed 1st WECar program in Region

Lead state of Tennessee in Income per Car for FY 2014

Commitment to Excellence Award Winner during first month with

company

Attended 37 Elite Dinners and 21 MVP Club Award days

ACE Cash Express, Inc. Novemeber 2013 -

Present

District Manager, South Central Memphis District

Managed overall operations of 9 locations and 40 employees

Increased loan revenue growth by 32%

Maintained a region leading 97.9% Customer Experience Shop

Grew district Direct Deposit and Card Sale Penetration by 27%

Helped in implementation of new company operation model

Education

Freed Hardeman University 2003-2006

B.A., History

Minor in Youth Studies

Interests

Very active in volunteer and charitable works in the community

and avid sports fan

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