Kyra Pumilia
**** ******** **** *****, ******, Fl 32766
(C) 904- 382-6355 (E) k **********@*****.***
Monster: beknown.com/kyra-pumilia L inkedin: www.linkedin.com/pub/kyra-pumilia/56/350/227
Objective:
Dedicated and focused Human Resource Executive with diverse human resource experience including; recruitment,
workforce planning, administration, and employee relations. Seeking a challenging Human Resources position in a
g rowth-oriented organization which offers diverse job responsibility to utilize my skills.
Summary of Qualifications:
• Thorough at maintaining the principles and procedures of human resources administration
• Multicultural marketing, strategic communications and branding
• Specialize in public relations
• Excellent communication and interpersonal skills
• Honest ability to maintain high level of confidentiality of work records
• Time Management and Self Starter
• Reputation for displaying integrity and professionalism when communicating with professionals at all levels
Areas of Expertise:
• Multitasking
A keen communicator with strong problem solving, planning, presentation and people management skills
• Administration
Performed administrative tasks such as; answer multiple phone lines, transferred calls to corresponding
departments, filing, developing spreadsheets, faxing reports, photocopying collateral and scanning
documents for external and inter-departmental use
• Customer Service
Handled customers effectively by identifying needs, quickly gaining t rust, approaching complex situations
and resolving problems to maximize efficiency. Maintained harmonious relations among employees
• Planning
Arranged, scheduled and coordinated all logistics and t ravel itineraries for staff of 10 employees.
Ensured staff was equipped with all necessary supplies and collateral for long distance t ravel
• Scheduling
Facilitated on boarding of new employees by scheduling t raining, answering questions and processing
paperwork
P rofessional Experience:
Human Resources Execuitve A xis Consultants I nc. F ebruary 2014 –
A ugust 2014
• Served as a strategic business partner with senior-level managers throughout the recruitment cycle to develop
effective recruitment strategies and requirements. Implemented and developed talent acquisition strategies,
t argeting various applicants.
• Responsible for building solid relationships that led to "closing the deal" with candidates who were recruited for
d irect hire positions.
• Developed step-by-step approach to source and recruit top candidates by utilizing online resources, job portals,
company database, referrals and cold-calling.
• Conducted preliminary interviewing & negotiations with candidates, identifying candidates on the basis of
technical requirements, scheduling interviews & verifying candidate's credentials and expectations.
• Manage company and social media websites and programs (Newsletter, App, Company Video).
Office Administrator B lissful Wellness Medical Center J uly 2013 –
F ebruary 2014
• Greet and check patients in and out with EMR.
• Assist patients with purchasing. Responsible for in-store inventory.
• Administrative duties assisting Medical Staff and Doctor.
• Cold call and marketing duties to acquire new clients.
• H IPPA t rained and CPR Certified.
A dmissions Coordinator N ational T raining, I nc. October 2012
– J uly 2013
• Conducted over 1000 calls per week to promoter service and developed an effective phone selling technique.
• Recruited and validated new students for various programs through lead generation, social media, phone calls,
and face to face appointments.
• Provide prospective students with general admissions information, program selection and academic
requirements.
• Assisted students and co-signer by clarifying the institutions internal processing as well as by provided them
i nformation about financial aid.
• Guided applicants through the admission, registration, and financial aid process
• Conducted tours and led general information sessions about the campus
M anagement T rainee Axis Consultants A ugust 2011
– A ugust 2012
• Acquired new customers for national clients through business to business sales and marketing
• Trained and developed new account managers and sales representatives
• Coached employees on goal setting, t ime management, organization, and management basics
• Recruited and evaluated potential candidates for employment through cold-calling
• Managed a team of five employees
Compliance Analyst Vonage D ecember 2007 –
November 2009
• Started as Customer Service Representative, promoted to Regulatory Compliance Analyst.
• Ensured cohesion between departments, as well as off-shore vendor sites, to guarantee that employees were
i nformed of policy updates, Terms of Service revisions and communicated the importance of industry
regulations.
• Produced management level reports, including large data reports, charting, and statistical analysis of business
b reakdowns,
• Identified new needs and areas of improvement in marketing strategies.
• Project evaluation guaranteeing that issues related to business processes were identified and documented.
E xecutive Administrative Assistant Kohl’s Corporation September
2004 – August 2007
• Promoted from part-time sales associate to Floor supervisor before becoming Regional Administrative
Assistant
• Managed data and complied reports for various departments.
• Responsible for organizing payroll and expenses on a weekly basis as well as managed employee travel.
• Assisted manager to maintain customer contact as well as providing dependable administrative assistance
• Evaluated potential employee candidates by conducting preliminary interviews
Education
Brookdale Community College – Lincroft, NJ
Associates Business Administrative, 2005