Customer Service Assistant

Resume

Of

SHIJI P.J

CAREER OVERVIEW

For the last seven years, my career has centred on the hospitality

industry, where I have had extensive experience in all areas of the field..

I am now looking to consolidate on my extensive background and embark upon

a new and rewarding challenge.

PERSONAL DETAILS

Name Shiji P.J

Permanent Address Paliyath House,

Present Address &

Communication Address 313/5, Angannan Street

V.O.C. Nagar

Ramanathapuram

COIMBATORE - 641 045

TAMIL NADU, INDIA

Date of Birth 30.05.1976

Contact Number 097********

E.Mail *********@*****.***

Nationality INDIAN

Marital Status Married

EDUCATION

Date: 1998

Institution: Calicut University

Level Achieved: Bachelor of Commerce

Technical Qualifications

Typewriting Higher Grade

Computer Skills

Have an understanding of the function and capabilities in using Computers

Working with windows

Ms Office 2003 & 2007

Computerised accounting using tally 9

Basic accounting

Internet

CAREER HISTORY

Present

Position: Reservation Assistant (appointed on 11th

August 2007-)

Organisation: K Raheja Hospitality, Coimbatore, India

Joined as Reservation Assistant.

Doing Tele calls regular basis and Promoting three prestigious Five Star

properties from Coimbatore, Tirupur, Erode, Salem, Trichirapllai, Madurai

Regions & Entire Kerala. The Carlton the only five star hill resort in

India, The Retreat Hotel & Convention Centre, Mumbai & Ramada Plaza Palm

Grove, Mumbai.

Extensive covering gives us lot of business from Corporate for their

Conferences, FIT's & GIT"s .

Present position Reservation Executive

.

Previous

Date: October 2001-2005

Position: KG & Primary class

Teacher

Organization: Holifamily Convent School, Sonipat, Haryana State

1. Subjects taken up to 4th Standard. English,

Maths, Environmental Science, computer Science

& General Knowledge.

2.

SKILLS PROFILE

Interpersonal Skills

3. Advanced appreciation of customer service

excellence.

4. Skilled in dealing with customer complaints and

requests.

5. Skills in handling small children

.LANGUAGES

6. English ( to speek, write, Learn)

7. Tamil ( to speek, write, learn)

8. Malayalam( to speek, to learn, to write)

9. Hindi( to speek)

PERSONAL INTERESTS

10. Reading

11. Listening to Music

12. Interested in Current Affairs

I am shiji P. J hereby certify that the above indicated information are

true to best of my knowledge

Place: Coimbatore

Date : 12.08.2014

Contact this candidate