Quality Assurance Software

POOJA RAMPURE

**** **** ****** ****, ******, IL

Ph #: 847-***-****, 309-***-**** *******.*****@*****.***

SUMMARY

Software & Security Testing Specialist with over eight years experience in software testing and quality

assurance on mobile applications and mobile devices. Expert in test case design and analytical problem

solving. Known for assisting developers with root cause analysis and correcting issues.

TECHNICAL EXPERTISE

Mobile platforms Android, BlackBerry OS, BlackBerry 10 OS, QNX, iOS

C, C++, SDL (Specification and Description Language), Matlab, Silvaco,

Programming languages

Minitab, Statsdirect, 8085, 8086, R.PHP, HTML, Java

Windows, Unix, Linux, Mac

Operating systems

Mercury Quality Center, DevTrack, MKS Integrity tools, JIRA, Cadence, MS

Tools / Software

Office, Lotus Domino, Novell GroupWise, Six Sigma tools, Selenium, Rally

Project Management, Waterfall Model, Scrum Methodology, Spiral Model,

Product Development

Agile, V Model

Methodologies

PROFESSIONAL EXPERIENCE

Travel Click, Schaumburg, IL

Software Quality Assurance Engineer 2014

Responsible for software testing on Insite – TravelClick’s intranet site. This is achieved by test planning, test

design and test execution of new features and regression testing of existing features. Leading the Test

Automation effort for Insite browser.

Reduced test execution time by 40% by automating smoke test suit and test steps that are the basis

of company’s intranet site.

Spearheaded the team to execute the assigned tasks within the sprint cycle by performing test plan,

test design, test execution and root cause analysis.

ViaForensics, Oak Park, IL

Sr. Software Quality Assurance Engineer, 2013-2014

Led the high performing Quality Assurance team on iOS & Android based mobile security products such as

ViaProtect, and ViaLab. Designed & implemented the low cost quality management process by establishing

Jira as the main Quality Management tool.

BLACKBERRY, Rolling Meadows, IL 2007 – 2013

Software Testing Specialist, 2013

Software Verification and Validation, Carrier Handheld

Headed stability testing for carriers on all new, unreleased, and in-market products. Managed the Stability /

Automation lab and inventory for the Chicago office. Subject Matter Expert (SME) on stability testing for new

Blackberry 10 product lines. Executed carrier acceptance, validation, and installation testing for different

carriers including: AT&T, T-Mobile, Verizon, US Cellular, Sprint, as well as other international carriers in

Europe, Asia, Africa and America.

Saved the company setup costs by launching Stability / Automation lab in Chicago during critical testing

phase of the BlackBerry Bold.

Exceeded customers’ expectations by successfully meeting delivery deadlines.

Achieved an early start to the testing phase of device software by setting up automation machines to

execute programmed smoke tests on daily builds.

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BLACKBERRY (Continued)

Accomplished stringent deadlines by working closely with carrier teams with manual testing.

Saved cost by centralizing beta tester prime across each location in the corporation.

Software Testing Specialist, New Product Introduction, Handheld 2008 – 2013

Executed Software Testing on BlackBerry devices including: functional, stability / stress, accessibility,

regression and release, carrier acceptance, carrier validation and installation testing.

Managed BlackBerry Enterprise Server (BES) for NPI (New Product Introduction) team including: installation,

upgrades and maintenance of the BES server. Beta tester on new Blackberry product lines: Torch, curve,

Bold and BlackBerry Playbook, and BB10 (NPI) device. Mentored new hires and interns and provided

training to team on new features and new testing strategies.

Provided excellent support to testing and development teams in Chicago office by being a Subject Matter

Expert on BlackBerry features like Bridge, Identity, Browser, BES / BIS servers, Wifi / UMA applications,

MVS Server and BlackBerry Simulator.

Launched Blackberry Curve product series and provided an excellent out of box experience for the user

by leading the First Article Inspection (FAI) testing.

Achieved a seamless user experience at the BlackBerry Torch device demo held at the BlackBerry World

Conference in 2010 by leading test efforts from Chicago office.

Software Testing Specialist, SV&V BES, Waterloo, ON, Canada 2007 – 2008

Responsible for small and medium business enterprise (SME) software testing on BlackBerry Enterprise

server. Performed Software Testing with Novell Groupwise, IBM Domino, Microsoft Exchange 2000, 2003

and 2007 servers. Used SQL server databases for testing purposes. Performed testing with DOMINO

clustering, and database mirroring. Feature expert on Domino servers.

Performed Hardware testing on BlackBerry devices. Beta testing on HTC and BlackBerry devices.

Performed functional and installation testing on BlackBerry software.

SAP LABS, Montreal, QC 2007 – 2007

Quality Management Intern, CRM

Led the Software Testing team in India and followed up with the local development team in Montreal with all

the issues found by the testers. Performed manual testing, repository system testing and updated test

documents. Conducted marketing and product document review meetings and responsible for the follow up

on open items from those meetings. Designed and tested cases to meet guidelines established in test

documents.

Ensured deadline completions by creating a forecasting tool used in test planning and execution by CRM

(Customer Relationship Management) quality management team.

Met stringent software release deadline by proactively managing and fixing critical issues found during

testing.

EDUCATION

Masters, Quality Systems Engineering, Concordia University, Montreal, QC, Canada, 2007

Bachelor, Engineering in Electronics and Communication, PDA Engineering College,

Karnataka, India, 2004

PROFESSIONAL LEADERSHIP

Paper reviewer for session on ‘Software Testing’, at Commercial Vehicle Engineering Congress (ComVec),

2014

Professional membership – Society of Woman Engineers, Society of Automotive Engineers (SAE)

CERTIFICATIONS Six Sigma Green Belt, Motorola University,2010

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