Customer Service Insurance
Resume:
Aidsha V. Lima
Montebello, CA 90640
Objective:
My objective is to gain employment in a professional medical office where I can gain potential and have better career opportunities. If given a chance, I can prove that I can be a valuable employee to your company. I am a dedicated employee and can accomplish any given task assigned to me.
Education:
2000-2010 East Los Angeles College Monterey Park, CA 91754
A.A. Degree
1997-1998 Corinthian Schools El Monte, CA 91731
Medical Assisting
1993-1997 Montebello High School Montebello, CA 90640
Diploma
Skills:
Computer Science Technology, Word, Excell, Power Point, Internet, IDX, NextGen, Allscripts, Typing 35-40 wpm, knowledge of medical billing/collection practices including CPT, ICD-9, medical terminology, Customer service skills. Bilingual
Work Experience:
2005- Present Bright Health Physicians Whittier, CA 90601
Collector/Biller
• Use of IDX and NextGen, Allscripts software. Familiar with ICD-9 and CPT diagnosis codes.
• Sending out claims to patient insurances, verifying patient eligibility, Medi-cal billing.
• Correcting and adjusting claim information. Monitoring and maintaining reimbursement data in the information system.
• Writing appeal letters to patient insurances, handling special projects, customer service with other BHP clinic personnel and patients.
•
2000-2008 Beverly Hospital Montebello, CA 90640
PBX/Communication
1 Answering PBX board and familiar with hospital code and security systems. Use of Windows 98 and Meditech systems.
2 Sending out statements of patient bills. Distribution of hospital correspondence.
3 Customer service skills between patients, doctors and hospital supervisors.
2004-2005 Medical Professionals Long Beach, CA 90815
Insurance Billing Data Entry
1 Use of IDX software. Familiar with ICD-9 and CPT diagnosis codes.
2 Sending out patient insurance claims and verifying patient eligibility.
3 Correcting and adjusting claim information, analyzing patient refunds and copayments.
2004-2004 Tri-City Regional Med Center Hawaiian Gardens, CA 90716
Insurance Verifying/Admitting Clerk/PBX
1 Use of AS400 software. Verifying patient insurance and work compensation insurance, Medical POS eligibility and DDE Medicare eligibility.
2 Answer PBX board.
3 Admitting clerk for out-patient, in-patient and emergency room patients
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