Customer Service Administrative Assistant

RONA FE SJ. BUENAVENTURA

**** ******** **. *******, ********** 94536 **********@*****.*** 510-

***-****

To be part of an organization where experience, skills and knowledge can

contribute to it's growth and function.

Detail-oriented, efficient and organized professional. Good written and

verbal communication skills. Highly trustworthy, discreet and ethical.

Resourceful in the completion of projects, effective at multi tasking.

Strong customer service ability.

Word, Excel, PowerPoint, Lotus Notes, Outlook, Spreadsheet, 10 key

calculator, AS400, ICBS/Fiserv

EDUCATION: BS in Commerce major in Financial Accounting - Far Eastern

University Manila, Phil. 2004-2008

PROFESSIONAL EXPERIENCE:

Banco de Oro Unibank Inc. - Accounting Assistant; Pasig City, Phil. 12/2012

- 06/2014

Responsible for ensuring completeness of checks sent out for clearing, call

back of transactions for the day and encoding of accounting entries in the

General Ledger System and generation of accounting reports. Responsible for

the branch's account receivable and payable. Cash handling. ATM loading.

Cross-sell bank products and other financial services. Filing of important

documents. Inventory and distribution of supplies to all departments.

Provided telephone support. Provided excellent customer service.

Bakers Contractors LLP. - Administrative Assistant; London, UK 01/2010 -

02/2012

Managed the internal and external mail functions. Resolved administrative

problems and inquiries. Prepared written responses to routine enquiries.

Prepared and modified documents including correspondence, reports, drafts,

memos and emails. Scheduled and coordinated meetings, appointments and

travel arrangements for managers or supervisors. Provided telephone

support. Receptionist. Collected and distributed agendas to all

departments.

ADDITIONAL WORK EXPERIENCE:

Isuzu Automotive Dealership Inc. Pasig City, Phil.

Billing Assistant - 04/2012 - 09/2012

Bruno Menswear - London, UK

Part-time Sales Associae - 07/2009 - 12/2009

Tristone Consultancy - Makati City, Phil.

Administrative Assistant - 06/2008 - 01/2009

TRAINING AND SEMINAR:

Fraud, Counterfeit, Forgery and Signature Verification, Bank Secrecy Act,

Anti-Money Laundering Act,

REFERENCES:

Jojo Tabalno Banco de Oro - Branch Accountant - ************@*****.***

Paul Baker - Bakers Contractors LLP - Manager -

**************@*******.***

Liezl San Luis - 510-***-****

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