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Human Resources Customer Service

Location:
Henderson, NV
Posted:
September 23, 2014

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Resume:

EILEEN KINZEL

. Las Vegas, NV *****

. 702-***-**** . ********@*****.***

Linked-in: www.linkedin.com/pub/eileen-

kinzel/a0/9a7/602/

Diverse Human Resources Professional

CORE

COMPENTNECIES

. Solution Management of Information Management issues

. Instrumental in a successful State of Nevada Audit

. Decreased operating costs of local office of $2100 annually by

implementing cost effective measures

. Conducted cost benefit analysis of drug screens to save annual

revenue of $30,000

. Flawlessly implemented process management techniques for licensure

credentialing for 2,600 Employees and

Contractors

. Influential in two QRS internal audits and two JACHO audits within

the HR department

. Produced efficiency of background checks by finding solutions to

expedite process

PROFESSIONAL EXPERIENCE

COMPLEX CARE HOSPITAL OF TENAYA, LAS VEGAS, NV

2014-2014

Human Resources Coordinator

. Temporary position with Acclivity Healthcare for two months

. Participated in Local Job Fair which resulted in hiring and on-

boarding of 40 positions in thirty days of the

following positions: RN's, C.N.A's, Rehab Technicians and

Pharmacists

. Activity supports HR Manager in all functions of the HR office

NURSECORE, LAS VEGAS, NV

2012-2014

Human Resources Branch Administrative Assistant

. Full cycle recruiting of the following positions: Nursing,

Occupational Therapists, Physical Therapists, Social Workers and Case

Managers

. Supported the weekly payroll functions of the local branch

. Conducts all credentialing activities for 200 Nurses, Occupational

Therapists, Physical Therapists and Social

Workers for the local branch

. New employee onboarding specialist

. Administrative support with various research projects and special

projects

. Database management of local system

. Coordinated with corporate IT to troubleshoot issues for the Las

Vegas branch

SUNRISE AND SUNRISE CHILDRENS HOSPITAL, LAS VEGAS, NV

2007-2012

Human Resources Information Systems Assistant

. Processed new Employees, Contracted Personnel, Travel Nurses and

Students

. Supported department Managers and Directors in managing deadlines for

Employee Performance Evaluations

. Record management of monthly termination information and

internal transfer requests

. Developed and maintained a Microsoft Access database for over 300

contracted employees

. Utilized Business Objects (Crystal Reports) for reporting and data

integrity to the management team

. Maintained database in the Lawson system, for over 2,000 employees

Eileen Kinzel-(Con't)

CITIGROUP BANKCARD SERVICES, LAS VEGAS, NV

2006-2007

Human Resources Specialist, Training Coordinator, and Administrative

Assistant

. Temporary staffing positions through MANPOWER INC

. Recruited positions for the Call Center, Customer Service and Payment

Processing departments

. Conducted weekly screening tests to potential Citibank candidates

. Designed a Training Coordinator Procedure Manual, and turnover file as

a management tool to the organization

DR HORTON CONSTRUCTION INC, LAS VEGAS, NV

2006-2006

Human Resources Coordinator

. Processed bonuses for 200 employees for the Las Vegas Division

. Liaison with corporate office to process payroll

. Conducted ethics training for division personnel

. Created a Procedure Manual to process bonuses

DOLLAR STORE SERVICES, LAS VEGAS, NV 2005-2006

Human Resources Administrator

. Recruited and sourced candidates for high level Management and Sales

positions

. Researched and developed an employee retention plan

. Counseled management on employee evaluations, disciplinary action, and

training

TECHNICAL SKILLS

. Microsoft Office 2010 . Business Objects . Health Stream .

Lawson

. Meditech . PeopleSoft . Taleo

PROFESSIONAL TRAINING

. "Essentials of HR and the Law"-Fred Pryor Seminar

. SHRM Conference

EDUCATIONAL CREDENTIALS

College of Southern Nevada, Las Vegas, NV

. Completed 38 semester credits towards an AA Degree in

Business

Management, completed Intro to Human Resources

AVAILIBILITY

. Available within two weeks

. Able to process a Background Check



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