Customer Service Sales
Resume:
PAUL DESPINOSSE
Davenport, FL 33896
***********@*****.***
http://www.linkedin.com/pub/paul-despinosse/24/640/963
Summary of Qualifications
• Innovative and accomplished executive offering over 15 years of full-service Staffing
experience for both direct hire and consulting engagements in the commercial and government
sector.
• Strong analytical, problem solving, organizational, and supervisory skills with the ability to
communicate effectively at all levels, partner with others, and provide creative solutions.
• Possesses an energetic and collaborative working style that motivates others toward
excellence.
• Consistently successful in increasing service standards, quality, and profitability.
Experience
E verest University – South Orlando, Florida 09/2013 - P resent
E mployer Development / Ca reer Pl acement Special ist
• Primary focus is to place graduates in their prospective field of study. Also responsible for
working closely with students and graduates to enhance their resumes, prepare for interviews,
and assisting with offer acceptance largely in the IT, Allied Health, Legal and Financial
i ndustries.
• Identify and develop employer relationships by acting as the key interface with local
businesses to secure placement and externship positions for our students.
• Establish partnerships with employers and effectively managed over 200 accounts within the
Central Florida area for both externships and direct hires.
• Develop and organize career fairs as well as employer workshops on-campus.
• Successfully meet weekly and monthly quotas established by Director of Career Services,
Campus President and the Accrediting Council for I ndependent Colleges and Schools
( ACICS )
Th reshold Placement Services, I nc. - Orlando, Florida 09/2010 – 08/2013
Sr. Staffing Special ist / D i rector of Recruiting
PAUL DESPINOSSE
407-***-**** Page 2
• Effectively manage all recruiting, screening, and scheduling of candidates in Central Florida
as well as nationwide for this contingency staffing fi rm.
• Recognized for consistently achieving goals by increasing sales and growing revenues.
• Conducted full cycle recruiting for IT Executives, System Architects, NOC Engineers, DBAs,
I nformation Security, PC Technicians, ERP/CRM, Web Developers, and various other positions
i n the IT realm.
• Supervised staff consisting of two full-t ime recruiters and administrative personnel.
• Charged with developing new customers and growing sales from existing client base.
• Meet or exceed marketing targets, financial objectives, and departmental budgets.
• Build new relationships and extended network of contacts and industry leaders. Clients
i ncluded Universal Orlando, Orange County Government, Darden, Akimeka (8a), Harcourt /
ZeroChaos, Orange County Convention Center, Florida Family Insurance (P&C), etc.
• Performed salary surveys and negotiated compensation, bonus and relocation packages for “C”
Level Executives and other Direct Hi re Candidates.
• Organized t raining sessions in conjunction with working with local college placement divisions
to provide opportunities for students and graduates.
Paul Despinosse -2-
J MC Quality Builders Corp. - Orlando, Florida 12/2008 - 09/2010
A rea Sales M anager
• Responsible for expanding business th rough the use of outside sales and telemarketing
techniques as well as increasing re-occur ring business with current customers.
• Maintained high levels of client retention by means of routine follow ups and exceptional
customer service skills while managing the day-to-day operations of office and field activities.
Blackton Flooring I nc. - Orlando, Florida 07/2003 - 11/2008
Warr anty Service M anager
Responsible for maintaining strong customer relations with home builders and their prospective
clients. Also, supervised operating functions: scheduling, dispatching, sub-contractors and Quality
Assurance.
I nstall ation M anager
Responsible for the hir ing, coaching and development of Field Managers to ensure effective
account management and client satisfaction. Supervised all dispatching, scheduling, and
administrative functions. Also, managed and recruited f looring sub-contractors and addressed
any install/builder issues.
S tratus Services Group, I nc., - Orlando, Florida 02/2002 - 07/2003
PAUL DESPINOSSE
407-***-**** Page 3
Recruiting M an ager
• Managed day-to-day operations for the Light Industrial & Clerical divisions, while
establishing and developing performance benchmarks to ensure high levels of customer
service.
• Responsible for up-selling accounts and establishing re-occurr ing business th rough effectively
t racking employee’s productivity level and maintaining communication with key decision
makers.
• Provided recruiting support through targeted interviewing, screening, and testing of new hire
applicants -- assisted the Billing area with weekly billings and handled all invoice
d iscrepancies.
American Workforce, I nc. - Las Vegas, Nevada
10/1998 - 02/2002
B ranch M an ager
• Responsible for the P&L for the branch while providing exceptional staffing solutions to
n umerous clients throughout Nevada, Arizona, and California.
• Provided sales leadership to the staffing team, measured through quotas and bonuses.
• Oversaw payroll/human resource procedures for over 3,000 active employees, as well as
handled workers compensation claims and managerial duties within this branch office.
Staffing Coordinator
• Responsible for the recruitment and placement of eligible candidates for hire.
• Established new accounts through the use of outside sales and telemarketing techniques.
• Developed marketing strategies -- including advertising, internet recruiting, and career fairs.
• Specialize in placing administrative, clerical, customer service, information technology and
l ight industrial candidates in temporary or full-time opportunities throughout the United
S tates.
Education
U niversity of Phoenix - Las Vegas, Nevada
Major: Business Information Systems
Contact this candidate