Sandra Mannings, MLIS
E-mail: ********************@*****.***
MLIS Foundation: http://www.sandrathelibrarian.com/
Portfolio: http://issuu.com/etsscmx/docs
Cell: 404-***-****
Education
Master of Library and Information Science, Wayne State University, May 2012
Bachelors of Arts in Art, Clark Atlanta University, May 1999
Library Information Science Experience
Reference Librarian Atlanta University Center Robert W. Woodruff Library, Information and Research Services, 7/2013 to 6/2014
Provided reference assistance to students, faculty, staff, and campus community within a complex and diverse four-campus
environment; Assisted patrons with their research inquiries via in-person, LibChat, and phone; Conducted in-person consultations as
well as respond to telephone reference requests; Optimized utilization and understanding of library services by directing and guiding
patrons in computer literacy (iMacs and PCs) and access to hundreds of electronic resources (Library Catalog, Course Reserves,
Databases, E-Journals); Collaborated with librarians to develop web 2.0 instructional tools and materials in various formats including
print, web, and multimedia; worked independently to develop print, web, and multimedia instructional materials and tools (print
guides, videos, presentations) using LibGuides, Photoshop, InDesign, Illustrator, iMovie, and Microsoft Word; Leveraged evening and
weekend service by directing and guiding patrons in computer literacy during peak hours of student activity.
Records Clerk Delta Air Lines, Inc., Corporate Records and Information Management, 2/2013 to 5/2013
Ensured Quality Control by reviewing, verifying, importing, and indexing hundreds of legal contracts into Documentum; Digitized
contracts and created metadata for storage and retrieval; Prepared Master and Sub Agreements for SAP CRM migration by reviewing
and mapping PDF and TIFF files within critical Microsoft Excel spreadsheets; Managed expired contracts by department, termination
year, and classification by pulling, updating, and exporting files within Microsoft Access; Researched contract classifications and
verified pertinent codes by contacting departments via phone and email; Increased productivity by allowing employees to locate and
use important business info; Produced a training guide for Contract Lifecycle Management with SAP CRM.
Library Assistant Volunteer Sheffield Botanical Library, 6/2011 to 9/2011
Managed digital archival photo project for the Intranet; Cataloged 1,476 images; Researched 18 vendors and recommended hardware
and software for digital preservation system overhaul.
Reference Desk Assistant Volunteer Auburn Avenue Research Library, 9/2010 to 12/2010
Retrieved multiple research formats for library staff and patrons; Answered patron questions via phone and in person; Performed
circulation procedures; Assisted patrons with using library equipment, microcomputers, Microsoft Office, the Internet, Accessible
Archives, All Things D, EBSCO, Gale, Galileo, JSTOR, LexisNexis, ProQuest; Maintained special collection of vertical files,
compact discs, videos, microfilm, and microfiche; Assisted library staff with preparation of special programs and activities.
Information Systems Technology Experience
Applications Specialist Intermediate Georgia State University, IST, 12/2011 to 10/2012
Provided Level II software and hardware customer support via e-mail, phone, and in person to students, staff, and faculty regarding
installation assistance, software comprehension, and technical glitches; produced software installation guides; created interoffice
communication forms with developer tools in Microsoft Word; Communicated with vendors on behalf of customers; Researched and
recommended new software applications.
Customer Relations Marketing Assistant Georgia State University, IST, 5/2010 to 6/2011
Wrote press releases and designed customized print, web material, and Annual Report to market IST services to the public, faculty,
staff, and students; Served as proxy for business operations and transactions with vendors; Updated and formatted web pages;
Designed a full range of marketing materials for university workshops and seminars.
Professional Services Training Assistant Georgia State University, IST, 7/2009 to 5/2010
Taught weekly Adobe InDesign workshop; Produced 54 educational handouts including: Photoshop, InDesign, Final Cut Pro 6 guide,
iPad applications, Facebook user settings, and Pro Tools 8 Audio Suite basic reference guide.
Skills
Adobe Creative Suite software (expert), Blackboard App Support (intermediate), Bibliographic Instruction, (intermediate),
Digitization (expert), Documentum (expert), Collection Development (intermediate), Computer Literacy (intermediate), Graphic
Design (intermediate), Information Architecture (basic), Information Design (intermediate), LibGuide Design (intermediate),
Marketing (intermediate), Microsoft Office (intermediate), Multimedia Production (intermediate), Reference Consultation (expert),
SAP Customer Relationship Management software (intermediate), Springshare software (expert), Technical Writing (intermediate),
Technology Training (intermediate), Vendor/Community Liaison (expert), Website Maintenance (intermediate),Workshop Instruction
(intermediate)