Customer Service Sales

**** ***** *****, *******, ** *****•773-***-****•***************@*****.***

Freddie Aviles

Objective

Highly adaptable individual with strong organization skills and managerial skill, devoted to maintaining high

standards and providing outstanding service, seeks a position as an Administrative Assistant. Offers customer

service and support experience, proficient in word processing programs with the ability to acquire technical

knowledge and skills. As a proven leader and problem solver, I’m dedicated to challenging myself to help others

excel. Works well under stress, is motivated, ambitious and open to new experiences.

Experience

07/2013-09/2014

Famous Footwear Outlet Rosemont, IL

Assistant Manager

Receive, open, unpack, and issue sales merchandise.

Calculate total payments received during a time period, and reconcile this with total sales.

Helps customers by providing information; answering questions; obtaining merchandise requested;

completing payment transactions; preparing merchandise for delivery.

Managing the sales floor, when acting as manager on duty, to assure customers are greeted and

provided the level of service desired.

01/2012-09/2013

Target Chicago, IL

Early Flow

Maintain store cleanliness

Ensuring that the product will be accepted by the customer

Provide superior guest assistance

Receive, open, unpack, and issue sales merchandise.

Price accuracy

10/2011-01/2012

Marshalls Elmwood Park, IL

Sales Associate

Aid customers in locating merchandise.

Any other tasks as assigned from time to time by any manager.

Ensure that each customer receives outstanding service by providing a friendly environment, which

includes greeting and acknowledging every customer, maintaining solid product knowledge and all

other aspects of customer service.

Process merchandise returns and exchanges.

Education

2004-2008

Steinmetz Academic Centre Chicago, IL

High School Diploma

General Studies

References

References are available on request.

Contact this candidate