Customer Service Manager

Tammy Bellevre

**** ***** ****** **** -*** #***

Etobicoke, ON

M8X 1A5

416-***-****

*************@******.***

Enthusiastic individual is seeking a challenging position which will allow

me to further utilize my existing skills and to acquire new abilities.

Skills and Qualifications

. Planning and Scheduling

. Written Communication

. MS Office

. QuickBooks Proficient

. Superb Customer Service

. Skilled Multi Tasker

. Interdepartmental Coordination

. Strong Interpersonal Skills

As well as acquiring the above skill set, I have worked in the hospitality

industry in the capacity of management and server/bartender over the course

of 20 years I am also involved with hospitality staffing doing sales and

training.

Education and Certificates

. Franklin High School, Stockton, California, USA

. University of Victoria, Victoria, British Columbia - Two years of

Social Work Program

. Crisis Prevention Institute Inc. - Negotiating Certificate

. Smart Serve Responsible Server Program

. Disability Acts Training

. WHIMIS

Employment History

Compri Food Services/Impeccable Taste Catering

2007 - Present

Office Manager/Event Manager

Toronto, On

. Co-ordinating/creating orders/menus with the chef

. Co-ordinating daily catering deliveries

. Direct client care; maintaining existing relationships and acquiring

new sales

. Create proposals for clients (including menu, timelines, rentals,

etc.)

. Contact, booking and negotiation with suppliers and venues

. Daily planning of our corporate clients catering and event

requirements

. Execute all aspects of events with an emphasis on our corporate

clients

. Responsible for all aspects of management of busy office

. Responsible for accounts payable and receivable

. Payroll

Simply the Best Hospitality Staffing

2013 - Present

. Administrative Manager

. Staffing and Sales Consultant

. Event Manger

Staffing Agencies

. The Butler Did It

. Penguin (with L 'Eat Catering)

Village Idiot Pub

Toronto, On

Server/Bartender

. General restaurant duties/wait tables

. Cashing out till and balancing receipts

. Stocking bar/bartending

Farmers Kitchen

Beaverton, On

Manager/Server/Cook

. General management duties

. Cook/Baker

. Cashing out till and balancing receipts

. Ordering supplies for the kitchen and restaurant

Additional Restaurant/Bar Experience

Gateway Restaurant and Bar - Collingwood - Bar management

Kelsey's Bar and Grill - Collingwood - All aspects of restaurant employment

Dr Allan Ravenscroft

Brechin, On

Office Manager

. Scheduling appointments with patients

. General office duties

. Billing and ordering supplies for the office

TSJ Trucking Co.

Beaverton, On

Co-Owner

. All office administration

. Scheduling runs

. Bill collection

Interests

. Literature/Poetry/Creative Writing

. Hiking/Walking

. Volunteer Work

References available on request

Contact this candidate