Customer Service Supervisor

TRACY WELLS

***-**** ******* **** ********@******.**

Oakville, ON L6M 4N2 905-825-

1818

OBJECTIVE

Seeking a position as a waitress utilizing exceptional hospitality skills and ability to provide prompt and

courteous service to the patrons in order to maximize revenues and customer satisfaction.

QUALIFICATIONS

• Interacting with customers in a busy and crowded restaurant

• Promoted customer satisfaction through personal interaction

• Calculating customer bills accurately

• Served customers with patience, courtesy and a smile

• Serve alcohol within Smart Serve regulations

• Train new servers in protocol and etiquette

• Cited for excellence in team work, customer service and reliability

• Perform duties as a supervisor when necessary

• Assisting kitchen staff with food preparation

EXPERIENCE

Tin Cup, Oakville ON

March 2009 – March 2014

Waitress

JitterBug Cafe, Waterdown ON

June 2008 – September 2009

Owner/Operator

Mulligans Sports Bar and Grill, Mississauga On

March 1993 – June 2008

Waitress/Bartendar/Supervisor

EDUCATION

Ontario Secondary School Gradute Diploma

September 2013

REFERENCES

Dan Thompson – Owner, Tin Cup – 905-***-****

Rick Hugglestone – Owner, Mulligans – 905-***-****

Greg & Ronna Cranker – Personal – 905-***-****

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