Anita "Bobbi" Temres
CISSP, MCP
*******@*****.***
Professional Summary
Ten+ years technical experience with exceptional oral and written
communication skills
Effective team leader providing direction for escalated issues and taking
ownership until resolution. Exercises good judgment and uses discretion,
common sense and creativity in problem solving and decision-making. Great
organizational skills and attention to detail
o Active Directory administration & IT Data Security best practices
o Identity Lifecycle Management
o Client/Server Networking using all Windows OS
o Exchange 2003/2007/2010
o Oracle Security OID/OAM administration
o Powershell, EMC & ECP
o Citrix - Application publishing and client support
o SOX, HIPAA, FERC
o Desktop and laptop hardware expertise
o Mobile devices
Previous Experience
Enterprise Products
09/11-present
Network Security Specialist
o Manage multiple domains in Active directory with no trust relationships
o Create and maintain OU's
o Account lifecycle administration
o Create new user accounts including Exchange Mailboxes/personal
folders
o Rights and permissions in a DFS environment
o Monitor and disable inactive accounts
o Timely termination of accounts
o Administer user access rights ensuring proper access granted to data as
approved by data owner
o Administration of data protection and security standards
o Exchange 2010 Recipient Administrator - Public folders/mailboxes,
conference rooms, etc
o Administer Windows home and shared drive creation, removal and
migration.
o Administer security and access on multiple SOX applications and critical
directories
o Interface with IT Service Center and end-users for incident and problem
resolution
o Oracle R12 E-Business Suite account and access administration
o Technical lead
o Mentor junior analysts
Consultant @British Gas
08/2009-08/2011
IT Security Analyst
o Manage multiple domains in Active Directory utilizing 2 way trust
relationship
o Account lifecycle administration
o Create new user accounts including Exchange Mailboxes/personal
folders
o Rights and permissions in a DFS environment
o Monitor and disable inactive accounts
o Timely termination of accounts
o Administer user system and data entitlements, authorizations and access
rights
o Administer Windows home and shared drive creation, removal and
migration.
o Account and group creation/modifications within Active Directory
o Assist with migration from Exchange '03 to 2010
o Participate in domain collapse
o Perform Quality Assurance audits
o Perform as team lead to transition services to IBM
o Interface with IT Service Center and end-users for incident and problem
resolution
o Work with both global IT and business unit end users
o Generation of entitlement and ad hoc reports
o Administration of data protection and security standards
Deloitte Services LP 8/2007-
8/2009
Sr. Technical Analyst
o Team Lead
o Level III support of end users on XP, MS Office 2003/7, SCCM,
Sharepoint, PKI encryption
o Provide local and regional AD support
o Windows 2003Server Administrator
o Mentor Junior technicians
US Oncology
8/2006-8/2007
Network Security Analyst I
o Domain Admin -
o Account lifecycle administration
o Create new user accounts including Exchange Mailboxes/personal
folders
o Rights and permissions in a DFS environment
o Monitor and disable inactive accounts
o Timely termination of accounts
o Enforce and maintain internal information security policies.
o Works with analysts to maintain appropriate SLAs and complete requests
or resolve issues in a timely manner.
Sentigy 1/2006-8/2006
Contract @ Total E&P
o Manage and maintain Active Directory containers and objects
o User account and password administration
o Rights and permissions in a DFS environment
o Software package installation via Group Policy
o RIS managed hardware utilizing GUIDs
o Citrix client and application support
o End user training for remote access tools including Cisco VPN via smart
card
o Legato and AS400 tape backup
o Lotus Notes v. 5 - 6 support
o Wiring closet maintenance including Cisco switches
o Data center Quality Control
o Document process and procedures
NCI Building Systems, L.P. - Houston, TX
4/2004-8/2005
Asset Manager / Lead Desktop Support Coordinator
o Provide level III desktop and MS Office Suite support to end users
o Create and maintain user accounts in Active Directory, Exchange, Oracle,
and various in-house applications
o Windows Server administrator
o EPO Server Administrator (McAfee Anti-Virus)Maintain, upgrade, analyze,
troubleshoot, and repair computer systems and peripherals in a Windows
XP / 2000 / NT environment
o MSI and MST packages for auto install and images.
o Create images using Ghost and Sysprep for Dell CFI program
o Recommend and implement software solutions
o Asset management and inventory control
o Software license compliance
o Analysis and assessment of departmental hardware
o End of life product replacement planning and coordination
o Create, update and maintain departmental / SOX documentation and
technical knowledge base
o Provide training and guidance to end users regarding policies and
procedures
Consultant for various companies 3/2000-4/2004
Tellepsen Builders - Houston, Texas
American Express Business Finance - 300+ users Windows 2000
Schlumberger @ TotalFinaElf - 300+ users Windows 2000
CompuCom @ ChevronTexaco - 5000+ users Windows XP GIL2 project
Analysts International @ M.D. Anderson Medical Center - 1000+ users
Windows NT
IBM Global Services- @ Enron Energy Services - 2500+ users Windows
NT/2000
Analysts International @ ATOFINA Petrochemicals 600+ users Windows
NT/2000
o Level I Help Desk
o Level II Network support
o Level III Desktop support
o Administer SUS server utilizing Active Directory and Group
Policy
o Provide level III support for MS Office Suite
o Data Center maintenance and switch management
o Windows XP rollout - Install Windows XP and Office XP hot fixes
o Backup and restore user data using USMT and Altiris PC
Transplant
o Network Printer installation / configuration
o Create and maintain departmental documentation
o Create and maintain NT Domain, Active Directory / Exchange,
Mainframe and SAP R/3 user accounts and roaming profiles
o RDP, DameWare, NetMeeting, Real VNC and SMS 2.0 remote control
Compaq Computer Corporation
03/1994-12/1998
Manufacturing Associate IV - Houston, TX
o Build, test, pack and repair complete computer systems in a team
environment to meet daily production goals
o Use proper parts and placement according to Process Details to ensure
functional, cosmetic and mechanical quality per Workmanship Standards
Education andTraining Classes
CISSP
MCP NT 4.0 Server
MCP NT 4.0 Workstation
ITIL v3
Vista
MS Windows 2000 Administration
HTML Web page design
Beginning Programming
MS Windows 2000 Infrastructure
MS Windows 2000 Directory Services
Upgrading to Windows 2000
TCP/IP
IIS
A+
Mastering Visual Basic Fundamentals
Linux Fundamentals
Networking Essentials