High School Service Representative

Jacqueline Linares

Very dedicated and hard worker, bilingual Spanish and English

**** **** **** ***** - **** Lake City, UT 84108

**************@*****.*** - 801-***-****

Work Experience

Costumer Service Representative

C3 costumer contact channels - Salt Lake City, UT

August 2013 to Present

Responsibilities

I am responsible to solve issues for members, regarding prior authorization, referrals, durable medical equipment, prescriptions any problem a member has I am responsible to solve the problem and provide high quality of costumer service, one call resolution. I am also responsible to verify Medicaid eligibility. I assist providers, pharmacists, sales agent, I am the middle man.

Accomplishments

I am very impressed with everything I have learned and how fast I was able to get recognized on how hard I work and the high expectations I expect from my self are meeting up.

Skills Used

I demonstrate quick solving problem skills, also provide good costumer care and care for the people that I speak to everyday as if they were part of my family and friends.

Elderly Caregiver

Self Employed - Salt Lake City, UT

August 2009 to February 2011

Responsibilities

I was responsible to take of an elderly woman. Gave her baths, provide her meals, medications. I was also responsible to make sure that everything in the home was organized and that all her needs we're met. I would set up doctor appointments and make sure she made it to her appointments.

Accomplishments

This job changed my life and got me to before engage in elderly peoples life.

Skills Used

I was very responsible and always exceeded what was expected of me as far as taking care of her.

Server / Hostess

Comfort Inn - Salt Lake City, UT

March 2008 to August 2009

Responsibilities

I was responsible to provide our guests with excellent costumer service. I also managed the staff when the manager was away.

Accomplishments

I was very energetic, and always provide a high quality of costumer service to our guests. I ways made sure that everything was the way the guest requested their meal.

Skills Used

I showed that I can do anything that it is assigned to me and I will always get it done as soon as I can. I was responsible to do inventory on the alcohol products, and I would always accomplish to complete all the tasks assigned to me on time.

Education

1 year of college completed in Ephraim Utah

Snow College - Ephraim, UT

2010 to 2011

High school diploma in High school

Horizonte - Salt Lake City, UT

2008 to 2008

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