Customer Service High School

Shantel Noble

** ******* *******, ********, *********** 06112

860-***-**** ****.*****@*****.***

EDUCATION

American International College, Springfield, MA 2014

BACHELOR OF ARTS IN BUSINESS

• GPA: 3.21

Hartford Culinary Arts Academy, Hartford, CT 2010

Weaver High School, Hartford, CT 2008

WORK EXPERIENCE

Waste Management, Windsor, CT August 2014-Present

Customer service Rep 1

• Answer phone calls

• Give great customer service

• Create relationship with clients

• Help clients with account issues

• Schedule service for clients

Hartford Downtown Marriott, Hartford, CT 2012 – 2013

Human Resource Intern

• Reviewed applications and set up interviews

• Made check request for employees

• Organized College Fair

• Payroll

• Reported to Director of Human Resource for daily duties

American International College 2011-2014

IT Student Worker

• Helped Students with Computer issues

• Monitored Library Help Desk

• Customer Service

• Checked book in and out of library

Au Bon Pain, Hartford, CT 2009 - 2011

Cashier/Prep

• Provided excellent customer service for diverse clientele

• Prepped food for sandwich bar

• Handled credit card transaction

• Count Cash register

• Operated cashier and checked customers out of Café

St. Francis Hospital, Hartford, CT Summer 2010

Billing Office Volunteer

• Collected client insurance data

• Handled patient medical records

• Sent out patient requests for ambulance services

Max Burgers, Hartford, CT 2010

Intern

• Served diverse clientele at boutique restaurant

HONORS / ACTIVITIES

• Valedictorian, Hartford Culinary Arts Academy 2010

• Student Mentor, American International College 2012

• Dean’s List, American International College 2011-2013

• “Who’s who Among Colleges and Universities” Honor, AIC 2013

• AIC Core Education (ACE) Achiever 2014

• ACE Scholar, American International College 2014

• Women’s Track and Field, American International College 2010-2014

• First Generation Program, American International College 2011-2014

• Bachelors of Science in Business Administration (BSBA), AIC 2014

SKILLS

• Microsoft Office

• Fluent in Patois

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