Pharmacy Technician

Ta m ie D. T r io la, CPh T

**** ******** ***** ******, ** 77365 281-***-**** ************@*****.***

CERT I F I E D PH AR MACY TEC H N IC I A N

C US TO M E R-FOC US E D V E RSA T I L E CO L L A B ORA T I V E

Analytical, solutions-focused professional with extensive pharmaceutical experience in demanding

retail settings. Strong industry background in assisted care and hospital environments, with proven

ability to build t rust and positive relationships with patients, customers and medical staff. Articulate

communicator skilled in assessing customer needs and aligning with appropriate services,

recommendations and instructions.

AREAS OF EXPERT ISE

Pharmacy Operations Medical Terminology Issue Resolution

Retail & Healthcare Settings Customer & Patient Service Time Management

Quality Assurance Data Entry & Accuracy Cross-Team Collaboration

Prescription Fulfillment Effective Nursing Processes Communications

Technical: MS Office Suite (Excel, Outlook, Word); Works Calendar; Quicken

PROFESSIONA L E XPER I E NCE

CERT I F I E D P HAR MACY TEC H N IC IAN 2012 – 2014

Walmart Pha rmacy C leveland, TX

Integral member of pharmacy team delivering accurate service in high-volume retail

environment

Filled and input prescriptions in line with all quality assurance requirements

Fostered positive customer experiences through expert knowledge and responsive

communications

Collaborated closely with physicians, nurses and other medical staff to verify prescriptions

Worked with senior management and peers to ensure effective, t ransparent operations

P HAR MACY T EC H N I C IAN EXTERN 2012

Walgreens Pha rmacy Houston, TX

Completed 160 hours of intensive externship in demanding retail setting

Filled prescriptions and maintained accurate database log

Partnered with medical and insurance professionals to verify prescriptions and insurance

i nformation

Delivered outstanding customer service while answering all prescription-related inquiries

Discarded and replenished new drugs to drive efficient inventory control

A DD I T IO N A L E XPER I E NCE

PAT I E N T CARE ASSOCIATE / CERT I F I E D N U RSE ASSISTANT 2009 – 2011

M emorial He rman Hospital Houston, TX

CARE PROV I D ER 2008 – 2009

Assisting H ands Home Care H umble, TX

LOAN PROCESSOR 2006 – 2008

I n terlinc Mo rtgage, I nc. Conroe, TX

ED UCAT IO N & C ERT I F ICAT IO NS

Certified Pha rmacy Technician, 2012, Remington College, Houston, TX

Perfect At tendance and President’s Honor Roll

C ertified Pha rmacy Technician, Pharmacy Technician Certification Board, Texas State Board of

Pharmacy

C ertified Nu rse Assistant, 2008, Lone Star College, Kingwood, TX

Other Certifications: PTCB, TSBP, CPR / BLS, IV

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