Customer Service Medical
Resume:
ANITA DINDIAL
*** **** ********** ***. *** York, NY 10032
***********@*****.***
Objective:
To obtain a position as an experienced Medical Receptionist, wherein I can effectively utilize my business
s kills and medical knowledge working in a fast paced environment in order to facilitate business operations
e ffectively and efficiently. In addition, operating proficiently within my scope of practice in an effort to
c ontribute to the success of the company through implementation of health care services and providing
e xemplary customer service.
Qualifications:
Over 10 years’ experience in the health care administration field, with specialization in front desk
•
r eceptionist, scheduling, and medical records.
• Managerial experience in front office setting.
• Proven ability to handle personal patient information according to HIPAA/ABN regulations.
• In depth knowledge of medical records with demonstrated ability in maintaining patient records,
e nsuring correctness and completeness; and retrieve/ deliver medical records requested by medical
p rofessionals.
• Proficient in medical terminology and ICD-9 coding.
• Profound ability to make complex administrative decisions pertaining to policies and regulations .
• Excellent customer/ patient communication, problem solving, and organization.
• Ability to manage time efficiently and prioritize care.
• Technically proficient with Medinformatix, Fushion, E-films, PACS, Dentrix, EMR, Microsoft
O utlook, Microsoft Office, MS Word, Excel, typing speed 60 WPM.
Work Experience :
Health Care Administrator 2 009- 2014
Sandlake Imaging 9350 Turkey Lake Rd. Orlando, FL 32819
Front desk registration responsible for check in/out of patients and collected co-pays.
•
Schedule all radiology procedure’s: PET/CT/MRI/NUCLEAR MEDICINE, MAMMOGRAMS,
•
U S, BIOPSY, XR,
Attentive to high call volumes and triaging calls to the correct departments.
•
Experience in Medical Records, upload/burn CD’S, digitize films.
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Responsible for recruiting and training.
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Handle patient and employee issues.
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Supervise and coordinate employee schedule’s.
•
Front Desk Receptionist 2 008-
2009
Winter Park Smiles 2100 Aloma Ave. Suite 200 Winter Park, FL 32792
Welcomed patients, families and visitors.
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Checked in patients and out,
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Entered patient demographics and verify insurance information in the system.
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Scheduled patient appointments.
•
Front Desk Receptionist
2 006-2008
McMaster Hospital University 1280 Main St. W Hamilton, ON Canada L8S 4L8
Registered patients for a student wellness center.
•
Confirmed and maintained appointment schedules.
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Answered high telephone volume and dealt with face to face enquiries.
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Education:
ANITA DINDIAL
245 Fort Washington Ave. New York, NY 10032
***********@*****.***
Bachelor of Arts in Social Science G raduated June
2 007
M cMaster University, Hamilton, On Canada L8S 4L
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