Customer Service Marketing
Resume:
Samantha Singthong
Kitchener, Ontario N2M 4L8
acf2t7@r.postjobfree.com
Profile:
Proficient in MS Office Applications
Excellent communication and customer service skills
Persistent and able to quickly adapt to new environments
Ability to prioritize, multi-task and meet deadlines
Strong organizational skills with attention to detail
Self-Motivated and a strong team player
Ambitious and always wanting to build more knowledge
Education:
Conestoga College: September 2010 – December 2014
Business Marketing Graduate
Employment History:
Wild Wing: February 2011 - Present
Day Shift Key Holder
Greet guests making them feel comfortable
Serve customers with enthusiasm and ensure excellent service is achieved
Ability to effectively manage, multi-task, prioritize and problem-solve while working alone
Canadian Tire, Promotions Crew: July 2011 - September 2013
Stock shelves
Locate products using the LR Scan Gun
Provide assistance for customers
Waterloo Tigers Volleyball Club, Coach: September 2007 - 2013
14U Girls Volleyball Team; Volleyball Development Program :
Attend all season sessions to generate enthusiasm and provide an enjoyable learning experience
Run drills, organize games, establish a sense of team relationships
Mentor children between ages 8-14 to identify, nurture, develop and improve skills
Summer Volleyball Camp, Senior Coach: July 2008 - 2013
Provide a fun, enthusiastic and motivating atmosphere
Manage team members, assess strengths & areas where young children’s volleyball skills require
assistance
LOWES Home Improvement: January 2010 - November 2011
Cashier/Customer Service Desk/Returns
Provide exemplary customer service and ensure accurate, efficient handling of cash
Return unwanted/damaged merchandise
Resolve questions, concerns, inquiries
Perform Administrative duties
McDonalds, Crew Trainer: August 2007 - December 2010
Train, orient and motivate new employees
Identify and communicate priorities to others
Leadership skills acknowledged by receipt of Employee of The Month
Samantha Singthong
285 Stonybrook Drive
Kitchener, Ontario N2M 4L8
acf2t7@r.postjobfree.com
Volunteer Experience:
Grand River Shows:
Waterloo Region Food & Drink Show: April 25-27, 2014
The Total Man Show: April 5-6, 2014
The Total Woman Show: February 8-9, 2014
Wedding Trends Show: January 11-12, 2014
Work with Event Managers
Prepare booth set ups for vendors
Provide help with production of event when needed
Relay messages to key staff
Set up stations for exhibitors
Ensure preparations are complete before event begins and event starts smoothly
Greet, register and guide guests to appropriate stations
Share information about special activities and provide Token Purchases
Promotional Rep in Live Stage Room handing out ballots for Exhibitors
Work cash register for the Gaming & Pinball Tournament
Kaitlyn Fitzpatrick & War Amps Child Amputee Program
Serve it Up for Kaitlyn - August 9, 2013
Created a volleyball tournament fundraiser
Ran concession stand and 50/50 draw
M/C at the event while participating in the fundraiser
Raised approximately $600 toward recovery after surgery
Canadian Tire
Tri-Gator Jump Start Fundraiser - July 28, 2013
Fundraise money for Jump Start campaign
BBQ hot dogs and burgers for athletes, family and friends
Mopar Fest
Wild Wing Concession Stand - August 17th -18th 2012
Operated a concession stand, handing out free wing samples
Co-facilitated the “Ring of Fire” Competition
* References Available Upon Request *
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