Customer Service Representative
Resume:
Ryan Forbeck
Shamong, NJ **088
***********@*****.***
Employment History
Milstead & Associates, LLC
Attorneys at Law (03/11/2013- Present)
Foreclosure & Bankruptcy Law Firm serving New Jersey and Pennsylvania
New Jersey Foreclosure Legal Associate.
$13.75 per hour/40 hours per week
**(Heavy Volume Foreclosure Firm)**
Enhances attorney effectiveness by developing case information, evidence,
and settlement options; tracking cases; supporting attorney's trial
proceedings.
Keeps cases organized by establishing and organizing files; monitoring
calendars; meeting deadlines; documenting actions; inputting information
into file database and case management software; confirming case status
with attorney. All computer based communication via client systems
specifically used to interact with the banks/lenders. Zero downtime, high
stress work environment.
. Helps develop cases by maintaining contact with clients involved in the
case; scheduling depositions; preparing and forwarding summonses and
subpoenas; drafting complaints; preparing and filing discovery requests;
preparing responses to opposing counsel; generating status reports.
. Keeps clients informed by maintaining contact; communicating case
progress.
. Maintains case costs by verifying outstanding balances with attorney,
clients, and providers.
. Supports case preparation by preparing case summaries and materials for
mediation conferences; preparing pleadings; monitoring and obtaining
discovery responses; organizing materials for team case review.
. Enhances trial proceedings by organizing evidence; preparing exhibits;
scheduling witnesses; ensuring that witnesses are ready when needed;
taking courtroom notes.
. Updates job knowledge by participating in educational opportunities;
reading professional publications.
. Accomplishes organization goals by accepting ownership for accomplishing
new and different requests; exploring opportunities to add value to job
accomplishments.
Flight 114, LLC (4/2010 - 12/2012)
Management Company for South Jersey Regional Airport
Assistant General & Fuel Manager/Customer Service Representative
$12.00 per hour/40 hours per week
Generate maximum revenue through aircraft fueling & rental of hanger and
office space.
Insure all facility maintenance is current to company and customer
standards.
Address all customer issues in a professional & creative manner to their
satisfaction.
Input of accurate data into corporate accounting system, including all
sales activity, rental payments and inventory adjustments. Use of
QuickBooks, Microsoft office, financial computing, cash services, deposits,
and direct customer relations.
Shoreway Marine Inc. (6/2008 - 2/2009)
Retail store for boating parts, accessories and safety equipment
Sales Representative
$10.00 per hour/40 hours per week
Consult customers on their individual needs and make recommendations for
purchases.
Research non-inventory items through company system as requested by
customers.
Assist in store activities: inventory counts, price changes, openings and
closings.
South Jersey Regional Airport, LLC (6/2005 - 5/2007)
Management Company for South Jersey Regional Airport
Fueling & Maintenance Operator
$10.00 per hour/40 hours per week
Accurate and safe fueling of all types of aircraft.
Closed fuel transactions with all approved payment methods.
Maintain facility to the required FAA standards, as instructed by
management.
Completed daily checklist of facility to insure proper operation and
cleanliness.
Education:
William Paterson University, Wayne NJ
Currently enrolled in College of Business, Marketing & Management
(15 credits remaining)
Mercer County Community College, West Windsor NJ
Associated Degree in Aviation Flight Technology & Management
Seneca High School, Tabernacle NJ 08088
Graduated 2006
PREVIOUS/CURRENT EMPLOYER INFORMATION
Milstead & Associates, LLC
Attorneys at Law
1 East Stowe Road
Marlton, NJ 08053
Manager Sheila Regalbuto
COO- Andew Logan
Flight 114, LLC
68 Stacy Haines Road
Lumberton, NJ 08048
Immediate supervisor - MindyRedner/Andrew Hartman
Shoreway Marine
151 Cooper Road
West Berlin, NJ 08091
Immediate supervisor - Larry Goldberg
South Jersey Regional Airport, LLC
68 Stacy Haines Road
Lumberton, NJ 08048
Immediate supervisor - Jason Mackewicz
Contact this candidate