Customer Service High School

PASHAUN BATTLES

P.O. Box **** Brentwood, TN ***24 213-***-****

Email: *********@*****.***

Summary of Qualifications

OBJECTIVE

A position that will show team building, leadership, and communication

abilities in some of the following areas: customer service night

auditor.

KEY ASSETS

* Has the ability to stay calm and react quickly to solve problems.

* Multi task and completes instructions as they are given.

* Strong work ability and excellent personnel skills.

* Great attitude.

Professional Skills

CUSTOMER SERVICE/PUBLIC RELATIONS

* Looked up information on a guest bill when needed.

* Answered questions as clear and rapid as possible.

ADMINISTRATION/ORGANIZATION

* Experience using typing/faxing/copying all basic office equipment.

COMMUNICATION/RELATIONSHIP BUILDING

* Excellent with customers services, helping with others situations

involving problems with false data

Employment

1 NW Contact@Home(Customer Service Rep.) 02/27/2013 present

I take inbound calls from customers that are responding to tv

Advertisements on how to get their prescription medication for

free or at a low cost. While providing excellent customer service by succeeding in

finding my customers medications at a cost that is affordable to them.

Saks 11/2013 01/2014

I was a return processor. I gave credit back to the customer that

would order merchandise that ended up having a flaw. I use Microsoft

word, excel and two systems called main stream and image viewer.

Southwestern Greater American 10/2013 12/2013

I packed orders, I was an auditor and a off loader.

Tiger Market (Customer Service) 01/2013 09/2013

My duties were to ring up customers and count down lottery and the safe

i also had to do large amounts of money orders as well as keeping the lobby

and restrooms presentable.

OHL (Staffmark) 02/2012 06/2012

I had to pick orders for major companies that order online and also

label products. As well as preparing the orders.

Courtyard By Marriott 04/2010 06/2012

I had to clean the guest rooms so that I could meet their expectations

while providing excellent customer service in order to make them feel

at home. I also worked front desk computers just in case we had to

replace someone that was sick or let go.

TJ Maxx (Brentwood) 11/2008 07/2009

My duties were to make sure each high profile individual was taken

care of properly while making sure everything was set up neatly for

the customer to browse through the different items or set things aside

that they didn’t intend to purchase.

EDUCATION

BRENTWOOD HIGH SCHOOL 08/2009 09/2009

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