customer service

Davon Myers

**** ** **** **, ** *****

954-***-****

*****.******@*****.***

Professional Experience

Nov. 2013 -Present

Teleperformance- Comcast

North Lauderdale, FL

Tech Support X1 Platform

-Assist customers with their technical issues concerning their cable box.

-Schedule technicians to come out and fix cable box.

-Educate customers about their services that they are receiving.

November2013- Present

Teleperformance – Comcast

North Lauderdale, FL

Retention/ Billing

-Assist customers with adjustments to their Xfinity home security bill.

-Retain customers who are trying to disconnect Xfinity Home Security.

-Break down all charges on customer’s bill.

-Schedule technician to come customer’s homes to pick up Xfinity home equipment when they have discontinued their service.

June 2009 - Present

Café Iguana Pines

Pembroke Pines, FL

Security

-Maintain crowd control inside of the establishment.

-Make sure all areas in the establishment are safe as far as the stage for performances.

-Assemble different stages for different events and promotions.

May 2008- May 2009

Abercrombie & Fitch

New York, NY

Sales/ Stock

-Restock shelves in the stock room and on the sales floor.

-Assist customers with the item of their choice.

-Place orders of any items in the store that we do not have in stock.

April 2007- March 2008

CVS Pharmacy

New York, NY

Stock/Cashier/ Photo Technician

-Develop customer’s photos, and also take passport photos.

-Restock shelves and also unload delivery truck on a weekly basis.

-Checkout customer’s items and place them in a shopping bag.

January 2006- June 2006

Grace Dodge Vocational School

Bronx, NY

Teacher Aide

-Help teacher conduct a class.

-Provide assistance to students when teacher was not available.

-Create a lesson plan and conduct a class when teacher was absent.

Education

September 2001- June 2005

Harry S Truman High School

Bronx, NY

High School Diploma

Achievements and Certificates

-Honor Roll, AFJROTC certificate

Activities

Assistant coach at Deerfield Beach high school located in Deerfield Beach, Florida

Partial marketing for Cafe Iguana Pines, and also Deerfield Beach High School.

Volunteered for beautification projects in New York.

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