Service Customer
Resume:
Ariel Maly
*****.****@*****.***
Objective
To work with a progressive company where I can further my career goals and continue to develop
professionally.
Academic Background/Skills
May 2013-Present
Associate of Science Degree in Criminal Justice
Kaplan College Las Vegas, NV
Relevant Course Work
• Introduction to Criminal Justice • Criminal Investigation • Private Security
• History of Criminal Justice • Police Operations • White Collar Crime
• Introduction to Corrections • Criminology • Terrorism Today
• Critical Issues in Corrections • Criminal Law • Capstone Project
• Juvenile Justice System • Criminal Evidence • Software Applications
• Juvenile Delinquency • Criminal Procedures • Psychology
• Written and Oral Communication • Computation • Decision Making
• Critical Thinking and Analysis • Computer Software Applications
Certifications and Training
• Federal Disaster Agency
• Smart Draw and Identikit
Experience
Hampton Inn & Suites Red Rock February 2014-Present
Guest Service Agent Las
Vegas, NV
• Greets guest and processes hotel registration
• Responds to customer inquiries for information.
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as
to when it is appropriate to use the 100% Guest Satisfaction Guarantee
Nationwide Home Retention November 08-August 2010
Processor Las Vegas, NV
• Communicated with banks on all properties and processed payments
• Notarized all necessary paperwork for clients
Exhibit Travel August 2007-August 2008
Event Coordinator Las Vegas, NV
• Customized & Organized Events for all traveling clientele
• Processed & Posted payments
First United Mortgage January 2007-
August 2007
Receptionist Las Vegas, NV
• Reorganized filing system
• Maintained files and all aspect of office duties
Contact this candidate