James E. Arricale
*** ********** ***** ***** ****, NJ 07675 201-***-****
*********@*****.***
Experience in IT Management for diversified on-line business systems
applications. Demonstrated record of designing/implementing Cost Effective
and User Oriented Systems for total information systems including
communications and operations. Strong organizational and planning
abilities, capable of implementing Voice/Date communications into systems
for optimal usage/operations. Solid background and hands on experience in
all phases of computer operations programming and systems design.
Work Experience
CUREMD/CUREPET - HEALTHCARE SOFTWARE SYSTEMS
New York, NY- 2011-07/2013
Senior Business Analyst
. Responsible for designing a web-based computerized Veterinary Practice
Management System.
. Wire frames and documentation for all Hospital modules utilizing
SharePoint.
. Achieved software interface with outside vendors for third party
software. (Idexx, Antech, VPR)
THE ANIMAL MEDICAL CENTER - VETERINARY HOSPITAL
New York, NY- 2000-2011
Director IT
. Responsible for converting manual paper procedures to on-line compute
hospital systems.
. Designed and implemented on-line appointment scheduling, laboratory
requests, patient updates,
prescription processing and electronic estimates and treatments,
resulting in a yearly tangible
savings of over $1,000,000.00.
. Developed web-based system for outside referring veterinarians to
submit their laboratory requests on line and also submit on-line
referrals.
. Designed and installed a web-based Portal for inside and outside vets
to access their clients information.
. Responsible for maintaining and updating current AS/400 system, while
building new web-based applications.
. Accountable for all voice and data communications.
. Introduced Blackberry cell phones for all 100 vets and 150
administrative personnel.
. Interfaced our current email (lotus notes) system with blackberries.
. Reduced by 50 percent our yellow pages cost by determining new clients
were visiting the AMC by
accessing our web page and not using yellow pages.
THE AKERS GROUP - AS/400 CONSULTING FIRM
Elmwood Park, NJ- 1998-2000
Director of Marking and Sales Software Applications
. Established Marketing & Sales business plan for the company.
. Responsible for establishing web advertising with major AS/400 sites.
. Purchased list of AS/400 customers for marketing campaign.
. Achieved Joint ventures with 4 software vendors and became authorized
distributors for their products.
. Trained in-house staff on vendor's software; Trained end-users on
vendor's software.
. Established in-house help desk support for vendors software.
. Responsible for establishing New Business Partners with PC security
packages.
DURO-TEST CORPORATION-LIGHTING MANUFACTURER
Fairfield NJ - 1990-1998
Director IT
. Established policies and procedures for entire IT department and
implemented department's contingency plan.
. Corrected numerous system problems inherent within the order entry and
inventory control system.
. Reduced departments staff 40 percent while increasing department's
productivity.
. Installed multiple Novell Net Ware networks with both token ring and
Ethernet protocols.
. Recommended the purchase of JD Edwards's software package.
. Working with the company President, established yearly forecast for
sales reps and created company's strategic sales plan report.
. Designed a Voice Response system for order entry, resulting in
$250,000.00 yearly savings by reducing eight customer service
personnel and associated telephone costs.
EDUCATION
Fairleigh Dickenson University B.A.
IBM Websphere message queuing system- Certified