Jeanette Ramos ********.******@*****.***
**** ******** *** *****, ** 10472 347-***-****
OBJECTIVE: To obtain a challenging position in which I can utilize my communication skills.
customer service contribute to and gain experience with advancement opportunities.
KEY STRENGTHS AND SKILLS:
Organizational: Very well organized and comfortable working in a multi-tasking
p roject-oriented environment; known as a "highly organized and productive employee".
Communications: F luent in English and Spanish; p roven communication abilit ies,
both oral and wri t ten; a h ighly effective team player that understands the value of
working with all levels of employees.
Computer literate: M icrosoft Word, Excel, and PowerPoint for Window; Outlook,
I nternet and typing.
Proficient in Record keeping; maintained all record-keeping procedures without
e rror
Extensive exposure to public and customer service requirements, always attentive to
t he importance of maintaining excellent customer satisfaction.
EXPERIENCE:
2012-2013 Elite Investigations, LTD New York, NY
Security Guard
Responsible for patrolling premises, prevent theft, patrol galleries. Responsible for checking I.D. and
daily reports, employees sign in & out at base. Operate phone lines with in base, handle security
equipment, and store surveillance.
2012-2012 Metro One Loss Prevention Services Group Yonkers, NY
Security Blazer Guard
Responsible for maintaining camera surveillance, and patrolling premises. Responsible for recovery
sheets, checking merchandise, searching employee’s belongings, daily reports, escorting customers,
checking receipts.
2011-2011 Lot Department Store Bronx, NY
Cashier
Performed responsibilities in stocking shelves, counters, cash register, and inventory. Responsible for
counting register and closing register, pricing merchandise, decorating walls and floors, and management.
2009-2010 Malabar Real Estate Bronx, NY
Receptionist
Performed responsibility in answering phone calls, taking messages, escorting clients to apartments,
scheduling client’s appointments, and filing.
CERTIFICATION:
Security Guard Certification 8 and 16 hour, Loss prevention, Fire Guard. New York, NY
References Furnished Upon Request