Shirley Nadan
*** ******** ******, **********, ** 95835
Phone: 916-***-**** E Mail: ********@***.***
Objective
Experienced analyst looking for a position in a dynamic company where I can utilize my proven track
record of success and evolves my analytical, interpersonal, and organizational skills.
Experience
Citibank Fraud Analyst November 2006 to November 2013
Review and detect fraud on our clients accounts.
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Block and reissue cards to hundreds of customers during compromises.
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Guide the team when the team leader is out.
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Complied with all federal and internal rules, regulations and procedures.
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Over $100,000 save for fiscal year 2012
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Citibank – Data Processor August 2002 to November 2004
Retrieve documents for legal processing.
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Used organization and time management skills to ensure that work was completed timely, accurately
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and thoroughly.
Education
California State University, Sacramento September 2006 to August 2009
B.S Accounting
Expected graduation date: December 2014
August 2002 to August 2006
Sacramento City College
Transfer Units to CSUS
Graduated June 2002
Reseda High School
Skills
Skillful with Microsoft Office Suite programs.
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Extremely personable with great communication and leadership skills.
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Mastered use of computer programs including LexisNExis, Metronet, Lotus Notes, Experian; as
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well as a number of internal company programs.
References available upon request.