Data Entry Manager
Resume:
Stephanie R. Franzosa
Arlington, MA 02476
*********@********.***
Professional Experience
Data Management Contractor at Housing Partnership Network 2012 present
• Monitor and maintain company data in SalesForce.
• Upload DIRECT quarterly data from vendors into SalesForce, check for accuracy, and make necessary
adjustments.
• Complete special projects as assigned by the director of community information.
Proofreader/Copy Editor at UU World Magazine 2011 present
• Proofread and copy edit articles published in quarterly print and weekly Web editions of the Unitarian
Universalist Association’s magazine.
Development Associate at Society of Saint John the Evangelist 2007 present
• Advise director of Friends of SSJE, the fundraising arm of an Episcopalian monastery, on outreach to existing
and potential donors.
• Update donor contact and donation history in Donor Perfect database.
Freelance Proofreader/Copy Editor 1997 present
• Provide editorial and proofreading services to numerous clients, including freelance writers, public relations
agencies, and direct mail firms.
• Work as a “fresh set of eyes” to review documents, brochures, overhead presentations, and other written
material for content, punctuation, and grammar.
Administrative Manager at Robert Burakoff Consulting Services 2004 2008
• Provided general office support to independent consultant serving nonprofit clients.
• Maintained bookkeeping system using QuickBooks software, paid monthly bills, and issued invoices to clients.
• Assisted in establishing and cultivating partnerships with other consultants, as well as local vendors.
Research Associate at Human Investment Institute, LLC 2003 2006
• Provided general office support to independent consultant specializing in youth issues including youth
opportunity programs, youth offender re entry, teen employment, and foster care.
• Assisted in research and production of reports and handbooks for clients.
• Maintained basic bookkeeping system, paid monthly bills, and issued invoices to clients.
Data Entry/Administrative Support Specialist at KLD Research & Analytics 2002 2003
Produced fiscal year updates on companies as needed for analysts, focusing on social responsibility aspects
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of business.
Served as a test case for telecommuting as a means of creating a more flexible workforce.
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Data Entry/Administrative Support Specialist at KidsEnergy, Inc. 2000 2001
• Performed data entry tasks for an Internet based educational service organization.
• Later promoted to Administrative Support Specialist, where duties included general office management,
accounts payable, trade show coordination, and overall organization support.
Product Development Coordinator at BD Ophthalmic Systems 1987 1999
• Participated in more than twenty new product development projects and market launches as R&D
representative for specialty surgical blades.
Wrote design validation protocols and final reports in accordance with ISO 9000 requirements.
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Performed market research and executed product rollouts of innovative devices and line extensions.
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Located and recruited specialty surgeons to act as field trial candidates for new products.
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Wrote all in house procedures, purchasing specifications, and inspection procedures for R&D pilot projects;
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worked closely with individuals in New Product Development, Pilot Operations, and Process Engineering to
facilitate the transfer of new product documentation to Manufacturing.
Technical Writer/Administrator at Summit Technology, Inc. 1986 1987
Wrote and edited operations manual and assembly procedures for state of the art medical excimer laser
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system for LASIK surgery, requiring interaction with managers, engineers, scientists, and medical personnel.
Procedure Analyst/Executive Trainee at Harvard Cooperative Society 1984 1986
• Wrote and edited procedures for several company manuals.
• Served as Assistant Sales Manager in two different departments, requiring scheduling and supervising
employees, handling customer complaints, and ordering merchandise.
Education
1994: Boston University, Boston, MA, Master of Business Administration
1984: Bentley College, Waltham, MA, Bachelor of Science in Marketing, Associate of Science in
Management
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