Customer Service Sales Representative

Location:

Posted:

September 19, 2014

JOSHUA D. MUN

858-***-**** *********@*****.***

TECHNICAL WEBSITE PROFILES

www.github.com/joshmun23

http://coderbyte.com/CodingArea/Profile/?user=joshmun23

EXPERIENCE

Global Equity Finance, San Diego, CA March 2013 – January 2014

Loan Consultant

• Developed an average of five new applications daily while establishing strong rapport with

clients

• Analyzed clients’ financial needs by calculating the risk of multiple financial loan programs to

meet clients’ goals by providing the most optimal financial gains

• Consulted with upper management to refine and implement effective sales strategies

• Provided alternative solutions and cross-sold clients with declined loans

• Ensured quality and outstanding customer service throughout the loan process to ensure proper

closing of loans

Homes.com, San Diego, CA November 2012 – March 2013

Marketing Consultant/Inside Sales Representative

• Contacted an average of 120 prospective clients daily across multiple territories to extensively

market and present company’s products

• Effectively conveyed the company's product line and added value to the products and services

available to various clients through online webinars

• Gathered data regarding clients’ current marketing situations and analyzed client needs to

properly align Homes.com’s product offerings with clients’ business models

• Created reports for senior management using data on customer feedback

EDUCATION

University of California, Riverside, CA September 2007 – June 2012

B.A, Sociology and Administrative Studies in Marketing

SKILLS AND ACTIVITIES

Basic Skills: Command Line, Microsoft Office, Ruby on Rails, Social Networking

•

Applications, Windows XP, Windows 7, and Windows 8

Intermediate Skills in Excel and Ruby

•

Basic Knowledge: CSS, HTML, Java, MVC, and REST.

•

Activities: Basketball, Coding, Golf, Private Basketball Coaching, Reading, and Volleyball

•

Past Licenses: Mortgage Loan Originator ID# 1040680

•