Georgette Jones
**** ******* ***** ***** * Atlanta, GA 30350 * ************@*******.*** * 678-***-****
SUMMARY OF QUALIFICATIONS
• • Windows O/S Vista, XP, 2000 Pro
Interact with a diverse customer population
• • Typing 45WPM
Handled Cash & Credit Card Transactions
• • MS Office Applications (Excel, Word, Outlook,
Enthusiastic and cooperative
PowerPoint, Photoshop)
• Ability to diffuse difficult customer situations with
• Other Software (Illustrator, InDesign)
tact and care
• Inbound/Outbound Call Center Sales
RELEVANT EXPERIENCE
Customer Service & Clerical with duties including:
o Top performer in outbound sales
o Receive incoming calls and making outbound sales calls
o Scheduled appointments
o Data Entry and organization of customer records
o Handling customer inquiries
Food Service - extensive and varied restaurant experience as a server & Waitress with duties including:
o Provide efficient, courteous, quality service
o Greet patrons and received food orders from the customers and recommended new dishes.
o Provide information regarding menu items and specials
o Operate Cash Register and Handle cash and credit transactions
WORK HISTORY
Server, Applebee Jun 2013 – Sep 2013
Cashier, Dunkin Donuts Mar 2013 – Jun 2013
Server, Cheesecake Factory Jun 2012 – Oct 2012
Assistant Recruiter, Abundant Staffing Agency May 2012 –Oct 2012
Server, Somerby Of Alpharetta Jan 2012 – May 2012
Waitress, Waffle House Dec 2010 – Sept 2011
Waitress, Ye Ole Ale House Mar 2009 – Apr 2009
Customer Sales Representative, Consumer Sales Solutions Jun 2010 – Jul 2010
Customer Sales Representative, National Magazine Exchange Apr 2010 – Jun 2010
Cashier, K-mart Apr 2009 – Jul 2009
EDUCATION
Graduation, Oct 2017
University of Phoenix, BA-Business/Project Management
May 2012
General Education Diploma, GED