Customer Service Sales Representative

Vanessa Gonzales

Sandy, UT

*****.************@*****.*** - 801-***-****

WORK EXPERIENCE

Inside Sales Representative

Clearlink - Salt Lake City, UT

Responsibilities

•an outgoing and likable personality.

•confident and authoritative speaker.

•strong presentation skills.

•showing value in the product.

•letting my customers know I'm here for them.

•handling Inbound Calls.

•Cross selling for multiple company's

Receptionist/Assistant

Lewis Stages - Salt Lake City, UT - October 2010 to January 2014

Responsibilities

•Handled inbound calls to set reservations.

•Assisted employees with their schedules for the day and week.

•Handled all payments regarding customers account.

•Basic office duties filing, faxing and data

entry when needed.

Collections

Outsource Recovery Management - Salt Lake City, UT - December 2009 to April 2011

Responsibilities

•Primary responsibility is to provide quality customer service and to maximize dollars collected.

•Was able to multi-task, resolve customer issues and excel within a demanding, high- volume setting.

•Assisted customers via inbound and outbound in bringing accounts current.

•Cure accounts by relying on product knowledge, negotiation skills, and collection strategies.

•Excellent phone and communication skills.

EDUCATION

Diploma

Murray high school - Murray, UT

2007 to 2009

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