Customer Service Assistant

Yvette S. Cruz

***** **. ****** **

Escondido, CA 92026

Cell Phone: 760-***-****

*******.**@*****.***

OBJECT I VE:

Seeking a Leadership/Management Position in Administration, community affairs, Counseling

Mortgage, Logistics, Distribution and Transportation That Requires Rapid Decision Making and

Methodical Processing Capabilities.

PROFILE:

Over 5 year of diverse experience in Administration, counseling, banking, purchasing planning,

operations, logistics, community affairs, crisis response, distribution, transportation, and

integration, and training development. Successful in problem solving, decision making innovated,

created developer and executor of multi-dimensional logistics projects and training programs.

Adept at balancing and prioritizing job necessities with economic realities and fiscal parameters.

EXPERIENCE :

11/04 - Present, Office Supervisor INSTITUTE FOR COUNSELING, Escondido Ca.

Responsible for all administrating, but limited to budget accountability of every client attendance,

progress reports, daily homework, generate all program study paper work, Clerk/Receptionist,

Filing, Organizing, Answering Phones, Intakes, Registration of new client.

11/11 - 01-12 Sale REFLECTION SHOE STORE, Escondido, Ca. Sale person, Stocking,

Inventory, Customer Service

03/11 - 05/11 Cashier VALLEY VIEW CASINO, Valley Center, Ca . Cage Cashier, customer

Services/ Customer care, inventory of all funds, Close out Cash Drawers

07/09 - 10/10 LIONBRIDGE TECH., HEWLETT PACKARD ON-SITE, San Diego, Ca. Operator

III, Weigh and Inspect Ink Cartridges, Run Test’s requested by Engineer’s, Inspect Printing

Media for defects.

01/09 - 03/09 FOREVER 21 CLOTHING, Escondido, Ca. Sales Associate, Cashier, Customer

Service, Inventory, re-stocking

EDUCATION:

06/08-02/09 KAPLAN COLLEGE, Vista, CA.

Medical Assistant Program

Surgical Assistant

ESONDIDO HIGH SCHOOL, Escondido, CA, 08/03 to 05/07

Diploma

Basic Education, Computer Literacy, Floral Design, Architecture, French

Fluent in Spanish

Offer excellent customer service skills, a “can-do” approach to all tasks and a consistently high

level of productivity.

Skills: Customer Service

Front Desk Assistant

Cash Handling Skills

Ability to Multitask

Bi-lingual in English and Spanish

Professional Attitude

Contact this candidate