Electronic Technician
Resume:
TAMARA WEST
email: ********@*****.***
ph: 470-***-****
Education 1993 - 1997 B.A. University of Michigan
Ann Arbor, MI
. Graduated with overall 3.4 GPA
. Studied music and minored in psychology
. Volunteered for many non profits
. Noteworthy attendance record
Pro Audio Equipment Tech August 1, 2011- Present Self Employed Lithonia, GA
. Repair, restore, and upgrade Pro Audio equipment from Akai, Alesis,
Yamaha, Kurzweil, etc.
. Solder leds, tact switches, capacitors, resistors to PCBs
. Repair damaged wire connections
. Experience with reading schematics
. Experience with DVM, soldering iron and other equipment
. Able to learn new concepts/skills quickly
General Manager/Supervisor August 18, 2008 - July 11, 2010 E.Y.E.
Farmington Hills, MI
. Oversaw all operations within the firm
. Trained all managers and employees on entire customer service
philosophy, and the desired experience we wanted them to have
. Managed inventory, reports, and infrastructure flow
. Maintained compliance and served as liaison with city and county
officials
. ServSafe Manager Certified
Supervisor/Client Services Representative June 04, 2001 - June 06, 2008
OnStar Troy, MI
. Oversaw a team of 12 responsible for the acquisition/reacquisition of
OnStar prospects
. Acted as a liaison to provide specialized services
. Mentored & trained new hires
. Handled call escalations and monitored floor activity to keep 'not
ready' status to a minimum
Systems Administrator Oct. 10, 1999 - May. 31, 2001 Koltanbar
Engineering Troy, MI
. Provided administrative and technical support for a major automotive
supplier
. Performed software installations for networked computers and kept
licenses up to date
. Conducted software tutorial sessions for employees
Summary of Qualifications
. Excellent Written and verbal communication
. Proficient in various software applications / adapts quickly to new
applications
. Knows how to create an inclusive work environment / gets along with
others
. Type 50 WPM
Contact this candidate