Customer Service Administrative Assistant
Resume:
Beverly J. Wykoff
Fort Worth, TX 76112
********@*********.***
OBJECTIVE
Highly skilled and experienced administrative assistant seeking a full-time position to use my specialized education
and skills to further patient care and revenues in a health care facility.
QUALIFICATIONS
• Fluent with PC operating environments and electronic office equipment
• Proficient with medical coding and billing software
• Excellent written and verbal communication skills
• 60 wpm typing speed
EDUCATION
Ultimate Medical Academy, Clearwater, FL (2013-2014)
Extensive coursework completed towards Certified Professional Coder Certification
• Medical terminology, CPT, ICD-9, and HCPCs coding
Charlton-Pollard High School, Beaumont, TX (Honors Graduate, 1971)
• Delivered speech at graduation ceremony; received diploma
WORK EXPERIENCE
06/2012 – 10/2013 Sweet Home Baptist Church, Fort Worth, TX
Governing Body Designee
• Completed and submitted application for day care license
• Ensured compliance with state/city agencies regulations
• Complied with minimum standard for day care operation
• Developed operational and personnel policies
• Coordinated and managed center opening in August, 2013
09/2011 – 05/2013 Fort Worth Independent School District, Fort Worth, TX
Administrative Assistant
• Responded daily to automated calling system about job vacancies
• Accepted and travelled city-wide to temporary assignments
• Performed daily administrative and clerical tasks at elementary
and secondary schools.
09/1995 – 12/2010 Youth Sports Council of Fort Worth, Fort Worth, TX
Administrative Coordinator/ Program Coordinator
• Performed a wide variety of complex and routine fiscal, administrative
and technical tasks related to youth sports program
• Offered outgoing and solution-oriented customer service.
• Coordinated sports activities for youth ages 6-17
• Attended games, monitored activities and evaluated program management.
INTERESTS
• I like problem-solving, especially computer games, crossword and jigsaw puzzles.
• I frequently to travel to Chicago and New York to visit my daughters.
• I enjoy reading and researching various topics.
References Available Upon Request
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