Software Engineer Service

Obj***

Greeta Juliet Dhanraj Pauldurai

****, ***** *** ******, *****, NE 68130

************@*****.***

402-***-****(mobile)

OBJECTIVE

Looking for a Challenging position as a Senior Software Engineer in your organization where I can use my software

knowledge to strengthen the organization’s business as well as enhance my technical Skills.

Technical Summary:

Languages: JAVA, J2EE, SERVELTS, JTA, JSP, JDBC, EJB 3.0, CSS, Java Script,

HTML, SQL, WSDL and XSD.

Software: MS Excel, MS Word, MS Access and Word Perfect.

Operating System: Windows XP and UNIX.

IDE: Eclipse 3.2 and STS

Application Server: Weblogic 11g.

Database: Informix 7.1.

Framework: Struts 1.2 (MVC), Ant, Maven, JUnit and Tiles.

Tools: JIRA, DB Visualizer, CVS, Subversion and SecureCRT.

Others: Wsdl4j and Velocity engine.

Education:

Master of Science with Major in Chemistry and Minor in Mathematics from

Madurai Kamaraj University, Tamil Nadu, India.

Certification:

Sun Certified Programmer for Java 1.4, 2005.

Work Experience:

Aci Worldwide, Omaha, September, 2012 – November, 2013.

Project: Universal Payment - Business Service Integration Framework - Code Generator:

The BSI framework allows the application developer/project to define the logical description of the

service using the WSDL and automatically generate all the artifacts required for the service

enablement and integration. This frees the developer to concentrate on the business logic. The

Code generator will generate all the required artifacts for service enablement.

Position: Software Engineer, September, 2012 – November, 2013.

• Developed code to parse any XSD contract using DOM parser.

• Wrote program to parse any given WSDL interface using wsdl4j libraries.

• Created the DO, DAO, CRUD and Service modules which were used to generate the required

java classes(Data Objects, Data Object Validators, DO Marshallers, Service Interface, Service

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Proxy Interface, Service Proxy Implementation, Service Stub and pom.xml) from WSDL and XSD

by leveraging velocity templates.

• Did the design to generate JPA mapping file based on given metadata xml file.

• Implemented the module to parse the metadata file and gathered the necessary information to

generate JPA implementation classes.

• Wrote JUnit test cases for the created modules.

• Did the design for JUnit test class generation for any given WSDL.

• Addressed all the issues that were related to code generator module.

• Mentored associate software engineer in writing templates to generate artifacts.

• Provided front-line support for product teams, who were using code generator.

WEST Corporation, Omaha, January, 2006 – January, 2012.

Project: Spectrum: Workforce Management System

Spectrum is a web based workforce management system that is used by the work force management

team and podium supervisors in call centers to manage the agents schedule and forecast the call center

operations. The kiosk application is used by the Agents to view their schedules and apply PTO. Our

hosted clients include American Express, Dominion, Waste Management, CPU2 and Comcast.

Position: Software Analyst, March, 2008 – January, 2012.

• Designed, developed and documented the modules for Genesys Integration.

• Worked on RTA (Real Time Adherence) project and integrated Genesys Agent status and call flow

with Spectrum Schedule Adherence.

• Implemented the User STO (Scheduled Time Off) Balance module.

• Worked along with Senior Software Engineers and implemented different modules like Team,

User Ranking, Brakes/Lunches and Activity using stateless session beans.

• Supported the QA team during the user acceptance testing.

• Updated the code to view the whole application in user’s preferred time zone and also addressed

the issues related to day light savings.

• Worked with other internal team members and integrated Spectrum with VACD (Virtual

Automated Call Distribution).

• Customized the Spectrum application to meet the client specific needs.

• Worked with the business analyst and defined the technical requirements as per business needs.

• Worked on production defects based on the severity and priority.

• Took the responsibility of setting up a new instance of our application for new clients.

• Provided secondary on call support for production system.

• Mentored the programmer analysts and guided them in development.

• Deployed the application in production environment.

Position: Programmer Analyst, July2006 – February 2008.

• Wrote the presentation tier using struts components, tiles, JSP, JSTL and Java Script.

• Created the business components using stateless session beans.

• Created the DAO (Data Access Object) and wrote the SQL to access the data from the database.

• Developed new reports for the business requirements.

• Wrote the required unit test classes for the DAO methods using JUNIT.

• Debugged the code in the eclipse environment.

• Supported the QA team during the user acceptance testing.

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• Developed web services using bottom up approach, which were accessed by internal systems.

• Provided primary on call support for the production system and fixed the bugs as it is assigned.

• Deployed the application in TEST and QA environments.

Position: Programmer, January, 2006 – June, 2006.

• Developed new reports using JAVA to replace the existing COGNOS reports.

• Created the user interface using JSP, JSTL, Struts, Tiles and JavaScript.

• Fixed the issues in the existing reports and application modules.

• Wrote the necessary customized queries and provided the data in the requested format to the

upper management.

.

Training:

• C Programming from Metro Community College, Omaha, NE.

• Java Swing Programming from Aurora Community College, Denver, CO.

• Leadership workshop from West University.

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