System Operator
Resume:
Alvin Williams *********@***-**.***
**** ***** ****** ********, ** 11225 646-***-****
Summary of Qualifications
Results-oriented System Operator with extensive experience in computer
operations, training, and data management - serving multiple industries. A
highly motivated and enthusiastic professional with 15+ years of computer
operations experience as well as excellent leadership skills. Well-
organized team player who is mission-oriented and committed to solving
computer issues in a timely manner. Analytical and logical thinker with the
proven ability in building trust, confidence, and team cooperation to
complete tasks. Reputation as a self-directed professional with excellent
computer system experience to resolve issues by using strong problem
solving skills. Communicates effectively with diverse populations in
written, verbal, and presentation formats.
Professional Experience
Transportation Coverage Specialist New York, NY
System Operator October 1994 - October
2013
. Maintained the daily operational functions on I-Series/Network PC
integrated system environment.
. Demonstrated ability in using innovative software tools, such as:
Navigator and IBM Access for Windows to setup and maintain network
workstations and printers, which include copiers on integrated system.
. Experienced in performing daily, weekly, and monthly system backups,
daily procedure processing, month-end transaction processing, and
completing procedures on bound files and G/L information.
. Handled inventory duties, such as: ordering and maintaining supplies
for both equipment and personnel.
. Was responsible to perform physical inspection of servers, ensureing
no error conditions being reported.
. Led and assisted offsite system analysis - troubleshooting problems
which occur on computer systems.
Daiwa Securities New York, NY
System Operator February 1994 - February
1995
. Supervised the daily operational functions on AS/400, Phase 3, Zainet,
and Telerate (real-time) systems.
. Demonstrated ability in running real-time communication sessions, such
as: CME & CBT transmissions.
. Responsibilities included: submitting daily and nightly scheduled jobs
on an integrated environment system.
. Handled the distribution of new reports and special forms to their
designated areas and departments.
. Initiated the process of system backups and the timely troubleshooting
and resolution of IT problems.
H. Cotler Co., Inc. New York, NY
System Operator June 1991 - November
1993
. Monitored the daily usage of company resources by various users and
system activities. Ran and transmitted communication sessions, which
sent, processed, and received actual data (invoices/ orders).
. Took responsibility for submitting daily, weekly, and monthly jobs
into batch processing job queue.
. Duties included: printing new invoices and orders on specific forms
for distribution to customers, troubleshooting local and communication
problems, as well as setting up additional AS/400 devices.
. Demonstrated ability in providing accurate solutions to user problems
both desk side and by phone support.
Education
Electronic Computer Programming Institute - Certificate in Computer
Programming and Operations
Drexel University - Major in Business Administration Philadelphia,
PA
Computer Skills
IBM I-Series, Microsoft Windows XP, IBM Access for Windows, NAVIGATOR,
Microsoft Office (Word, Excel, PowerPoint, Outlook), IBM AS/400, System 36,
and other related application programs.
Contact this candidate