Administrative Assistant / Receptionist

Vanessa Buchanan

*** ******** ****, *** **** Covington, GA 30016

Home Phone: 770-***-**** Cell Phone: 518-***-****

Email: ***********@*****.***

Objective

To obtain a position that will allow me to further utilize my existing

skills and acquire new abilities for the benefit of my employer. While

allowing personal and professional growth.

Administrative: Handle administrative matters including screening calls,

managing calendars, planning meetings, making travel arrangements,

composing documents and organizing offices for efficiency.

Communications: Interact professionally with all levels of staff and

maintain the highest level of confidentiality, known for tact and

diplomacy in handling sensitive issues.

Computer Skills:

Microsoft Programs: Word, Excel, PowerPoint, Outlook, Lotus Notes, Data

Entry, typing 60 wpm and Internet Research.

Experience:

Administrative Assistant, October, 2013 to June, 2014-Temp Position

Atlanta Community Food Bank, Atlanta, Georgia

Provide customer service to the volunteer department while supporting the

data entry reporting functions of all the volunteer shifts. Provide

support to the volunteer department as the point of contact for confirming

volunteer project request.

Communicate and coordinate with the Volunteer Program Manager and staff to

insure the accurate data entry and reporting of all volunteer hours worked.

Support the data entry projects for volunteer shifts.

Assist with coordinating special events.

Responsible for running weekly reports.

Handle incoming and outgoing communication via phone, email and fax related

to scheduling volunteers.

Identify and resolve issues in a timely manner to maintain a smooth

operation.

Administrative Assistant, February, 2009 to May, 2011

New York State Senate, Albany New York

Provide administrative support to the Senator and legislative staff. Answer

telephones promptly and courteously while assisting lobbyist and

constituents. Maintain calendars, coordinating extensive appointments,

meetings and travel.

Responsible for all meeting and invitation request.

Managed the Senators' and staff calendar while scheduling meetings.

Greeting visitors such as lobbyist and constituents to meet with the

Senator and staff.

Highly focused and results- oriented in supporting complex, deadline-driven

operations. Able to identify goals and priorities and resolve issues in

initial stages.

Extensive preparation of confidential business and personal correspondence.

Assist the Senator and staff in daily operations of the office as well as

the planning of implementing and maintaining New York State Government

policy.

Insure adequate inventory of day-to-day office supplies while handling the

opening and distribution of mail to staff.

Compose and prepare routine correspondence.

Researched past and upcoming Senate bills.

Effectively manage high pressure situations and deadlines while working

extending hours.

Performed as required special projects while effectively handing a multi-

line phone system.

AIDS Project Aide, August, 2000 to February, 2009

Health Research, Inc./New York State Dept. of Health-- Albany, New York

Provided administrative support to program Directors and outreach staff in

assembling materials for monthly and quarterly reporting, government

briefings, large and small programs presentations, and mass mailings.

Research and resolve vendor payments issues using monthly account summaries

and interim purchasing reports.

Assist in administration of human resources functions including, employee

orientation, processing employee benefits and recruitment.

Preparing and tracking purchasing and travel vouchers.

Research and recommend supply and equipment purchases as necessary to

improve efficiency of office functions.

Insure adequate inventory of day to day office supplies.

Assist in the enrollment of Primary and Home Care Providers.

Responsible for updating and organizing administrative office files.

Handling the opening and distribution of mail.

Answering and routing telephone calls and correspondence to appropriate

staff.

Photocopying, filing, faxing, scanning files for archiving.

Perform as required special projects such as updating personnel emergency

contact listing, work schedule listings, fiscal tracking spreadsheets and

telephone listings.

Education:

Goodwill Career Center-Decatur, Georgia

MS Word and Excel

Mildred Elley Business School-Albany, New York

Business Office Management

Albany High School-Albany, New York

Business Administration

Special Committee:

Appointed by the Program Director of ADAP (AIDS Drug Assistant Program) to

the committee of African Americans and HIV/AIDS Forum.

Community Service:

Receptionist, July, 2013 to October, 2013

Rainbow Community Shelter-- Covington, GA

Provided clerical support to the CEO while providing customer service to

community participants.

Responsible for updating and organizing office files.

Compose and prepare routine correspondence.

Effectively handle multi-line phone system.

Handling the opening and distribution of mail.

Performed as required special projects

Contact this candidate