Customer Service Data Entry
Resume:
Shalandra D. Wood
**** *** ** *** **, Kennesaw, GA 30144
**************@*****.***
QUALIFICATION SUMMARY
• Excellent communication, customer service skills and problem-solving skills
• Team player, efficient and very organized
• Skilled with Microsoft Word, Office, Excel, and PowerPoint
• Experienced on JD Edward/E1, Navision, Worldship and Citrix software
EDUCATION
Everest College Phoenix Tempe, AZ
Regionally Accredited by NCAHLC and Higher Learning Commission (HLC)
Associate in Applied Science in Business Administration
Conferred date: July 2012
• •
Applied Business Law Principles of Accounting I & II
• •
Business Communications Principles of Management
• •
Financial Statement Analysis Strategic Planning for Business
Medix School Smyrna, GA
Certification in Medical Office Administration
Conferred date: July 2001
WORK EXPERIENCE
04/2013 Automation Personnel Solution Kennesaw, GA
Data Entry
• Enter product information into the system
• Find a location for the product
10/12-4/13 The Sullivan Group Kennesaw, GA
Assembly and Returns
• Prep for assembly
• Assembly
• Process returns
04/03-06/11 Coloplast Marietta, GA
Shipper
• Performed data entry, print and sort orders to be picked
• Pick, pack, label and ship orders returns, QC, restock, assembly
• Assisted the shipping lead in customer service issues
02/02-06/06 A Dove’s Cove Marietta, GA
Office Administrator
• Performed filing, data entry, and organized patient charts
• Took patient’s vital signs, scheduled and assisted with patient’s appointments
• Assisted with patient’s grooming and oral hygiene
• Fed and ensured patients were comfortable at all times
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