ELLA BROWN
**** ********** **** ***********, ** *7358
(336)643~5984 **********@***.***
PROFESSIONAL SUMMARY
An enthusiastic, resourceful, and dedicated professional with a strong background in human services, case management,
workforce development, and non- profit management. Strong work ethic with impressive oral and written communication,
and public speaking; seeking an opportunity to contribute to the overall success of an agency in a position of diverse
responsibility which requires strong organizational, planning, problem-solving and follow-through skills.
SKILLS
• Calming and positive temperament
• Leadership and interpersonal skills
• Strong organizational skills
• Computer and program administration
• Solid background in mental health
PROFESSIONAL EXPERIENCE
Cape Fear Vocational Services,
Employment Specialist 5/2014- present
• Assist consumers in gaining employment (job development)
• Facilitate employability skills classes
Triad Goodwill of Central NC, Greensboro, NC 3/2013-4/2014
Community Resource Coordinator
• Oversaw operations of resource center and organized both resource and career fairs
• Referred consumers to potential employers
• Established and maintained relationships with community businesses and agencies
Triad Goodwill; Reidsville & Oak Ridge, NC 6/ 2012-8/2012
Temporary Assistant Community Resource Coordinator/Volunteer
• Counseled and assisted individuals with job leads
• Developed resumes
• Marketed classes and maintained clientele database
Tri Care Professional Services, LLC; Reidsville, NC 1/ 2011-12/2011
Targeted Case Manager
• Provided case management services for disabled children and adults
• Analyzed diagnostic documentation and developed program plans to meet consumers’ needs and desires
• Linked consumers to resources and completed referrals
Urban Ministries; Greensboro, NC 1/ 2010-12/2010
Volunteer
• Screened applicants to determine eligibility for emergency assistance
• Entered data and filed documents
Rockingham Opportunities Corporation; Reidsville, NC 4/1981-1/2010
Vocational Evaluator/Qualified Professional
• Assessed vocational skills of high school students in transition to workforce
• Completed evaluations and submittals to Vocational Rehabilitation
Department Trainer/QA/QI Director
• Developed training curriculum and facilitated training
• Maintained confidential records
Program Director
• Supervised 105 disabled participants and 12 staff
• Functioned as the agency liaison advocating for persons with disabilities
EDUCATION AND TRAINING
Master of Arts, Non Profit Management; High Point University; High Point, NC 5/2009
Bachelor of Arts, Psychology; Guilford College, Greensboro, NC 5/2005