Customer Service Sales

MONIKA DAWSON

*** * ********, ******, ********, *0209 • 303-***-**** • **************@*****.***

OBJECTIVE

A position where my extensive experience can contribute to your customers' satisfaction and your

company's success.

SKILLS:

Assumptive Close Meet and exceed client and supervisor goals

Maintain professional manner in tough

situations

WORK EXPERIENCE:

PrimeSource Staffing May 2011 -

Sales/ Customer Service Associate

Working in call center environment to sell goods and services to consumers. Requires outstanding

customer service, time management, organizational skills, and the ability to think on my feet.

Green Pallet January 2003 - January 2011

Office Manager/ Co-Owner

Performed all duties of office management, acquired new clients by cold calling and setting up meetngs to

begin new contracts for business, accounting and assisted in varrious jobs in shop.

Feed Lot Steak House May 1999 - July 2003

Server

Provided an inviting dining experience for guests, making sure to meet and exceed all their needs.

Required patience, organization, attentiveness and an eye for detail.

MCI WorldCom March 1995 - June 1998

Customer Service/ Sales Associate

Answered client questions, provided solutions to client conserns and issues, up sold long distance

packages and cold called previous clients to win their business back.

ACADEMIC CERTIFICATIONS & EDUCATION:

Associates Degree, Business Administration, 1995

Ozarks Technical Community College

REFERENCES:

Available Upon Request

Contact this candidate