Customer Service Sales

Jasmine Clarke

*** ***** ***, ***** **********, NJ 07080

Cell: 732-***-****

**********@*****.***

Summary

Recent graduate with a BS in Labor and Employment Relations from Rutgers University

with excellent research, communication, and critical thinking skills.

• Proficient in Microsoft Office, Excel, PowerPoint, Adobe

• Attention to detail

• Quick learner

• Excellent analytical skills

• Social media proficient (Facebook, Twitter, LinkedIn)

Experience

Champs Sports May 2013 to present

Sales Associate

Edison, NJ

Operated a cash register to process cash and credit card transactions. Provide knowledge

about sneakers and shoe care that are fit to fulfill the customers’ needs and wants. Create

a friendly shopping experience by providing extreme customer service. Print out and ship

merchandise. Answer any phone call inquires. Place online orders for customers who

cannot obtain the needs they are looking for in the store. Arranged displays to advertise

new product offered and optimize potential sales. Maintain knowledge of current

promotions, sales, upcoming releases, and policies regarding payment and exchanges,

and security procedures. Offer customers the opportunity to obtain a rewards card.

Finish Line November 2012 to March 2013

Sales Associate

Edison, NJ

Performs sales and customer service responsibilities. Performs cashiering, stockroom

upkeep and store upkeep as needed. Maintains company standards regarding personal

sales metrics. Ranked among the top three sales associates within the entire store four

weeks straight. Computed sales prices, total purchased and process payments. Ability to

process transactions in a timely fashion. Explained information about the quality, value

and style of products to influence customer-buying decisions. Placed special orders and

called other stores to find desired items.

Page 2

Lids June 2011 to January 2013

Sales Associate

Bridgewater, NJ

Ranked within the top ten sales associates within the district for several weeks. Was

ranked the second and third top sales associates two weeks consecutively. Processed an

average of 50-100 transactions accurately and in a timely fashion. Built and maintained

effective relationships with peers and upper management. Ability to work independently

with minimal supervising. Provided knowledge on embroidery, promotions, and the

rewards card offered.

Education

Rutgers University 2014

Bachelor of Science: Labor and Employment Relations

New Brunswick, NJ

Plainfield High School 2008

High School Diploma

Plainfield, NJ

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