EDUARDOJIMENEZ

acezuq@r.postjobfree.com I **** Park Ridge Way Raleigh, NC 27614 I M: 919-***-****

I H: 919-***-****

OBJECTIVE SKILLS

Obtain a dynamic, challenging leadership position applying creative

problem solving and lean management skills with a growing company, to System i

achieve optimum utilization of its resources and promote the outstanding Administrati

success of the business via 15+ years of Information Technology on

experience.

Linux System

KEY ACCOMPLISHMENTS Administrati

Multi-task oriented, managing many high profile projects and numerous on

aspects of business and customers' technology infrastructure and staying

on-time and on-budget. Microsoft

Achieved a 22% reduction in operating costs for SaaS (cloud-based) Server

environment and 37% reduction for internal operations. Administrati

Willingly acquired a variety of tasks and roles through increased on

responsibility and promotion.

Self-driven in recognizing key areas of the organization that need Cisco IOS +

improvement, such as developing and implementing a proven installation VPN

process for all team members to execute, which reduced implementation Configuratio

time and reducing requests for customer support. n

Successfully design and implement network and system infrastructure with

security peripherals, and multi-platform systems of Internet and Apple iOS

client/server/database-related applications.

Successful overall management of network and system pre-sales and Android OS

post-sales customer service/support for more than eight years.

Substantiated by, within one year, a 75% increase in positive customer Rational

survey results relating to system management and support and equally Application

positive feedback from customers each year. Developer

Achievement in developing system administration training and effectively Eclipse IDE

training customers and employees on network operations. Versatile in

executing 20+ new System i installations, 30+ System i upgrades. CSS

Independently recognized the need to track customer support and HTML/XHTML

technical issues with a company Knowledge Base and Forum.

Java

EXPERIENCE JavaScript

Jscript

Manager of Systems and Operations February 2007 - Present VBscript

Butler Commerce Solutions, Raleigh, NC SQL

XML/XSL

Manage team of four system engineers to support systems, network and

software operations for multiple companies in a SaaS solution IBM DB2

environment. Manage all internal technical operations including service MySQL

and maintenance contracts with business partners and technical vendors.

Provided technology infrastructure design and implementation of various Apache/Tomca

system hardware, operating systems and network. Documented planning and t

implementation practices for enterprise information systems to support WebSphere

both hosted (cloud-based) and in-house distribution software packages, Suite

achieving more effective and cost beneficial enterprise-wide IT

operations in various vertical markets spanning the customer base. Looksoftware

Coordinated development, evaluation and management of the information , Inc.

technology solutions with business partners. Project manager and

developer for software modernization of legacy ERP distribution software Nicelabel

package. Utilizing looksoftware, Inc software with Jscript, VBScript and

CSS to provide enhance UI and System i integration. Inform/Decis

ions

Manager of IBM Premier Business Partner Relations

Member of IT standards committee. InfoManager

Developed operations budget for SaaS environment and internal technical - Data

operations. Warehousing

Senior Systems Engineer July 2001 - February 2007

Butler Commerce Solutions, Raleigh, NC

Administrator of company SaaS (cloud-based) technology infrastructure

consisting of multi-partitioned System i server, three Red Hat Linux web

servers and two Microsoft Windows servers. Monitor and maintain

performance and system/network utilization to meet specification of SaaS

SLA. Upgrade software and hardware of servers; Develop and deploy backup

solution of System i server. Provide technical sales solutions of

company ERP distribution software package in a SaaS or in-house

environment. Implement and manage internal Microsoft Server Domain.

Design and implement barcode label solution for ERP software package

utilizing SQL and VBsrcipt. Develop and deploy Microsoft Reporting

Services for System i web reports. Implementation manager for Java ERP

Distribution software package.

Project leader for all third party software integration

Liaison of IBM Premier Business Partner Relations

Member of IT standards committee.

System / Network Engineer October 1997 - July 2001

Butler Commerce Solutions, Raleigh, NC

Technical sales support engineer requiring System i sizing and

configuration; network (MDNS) analysis and design. Post-sales support

migrating and installing of System i (AS/400) and network

implementation. Team leader for scheduling hardware installation and

network services implementation. System administrator for System i

billing server; internal PC support. Designed, implemented and

configured LAN switches, Cisco router and Cisco PIX firewall for company

new office location.

EDUCATION

BA, Computer Science

Stevens Institute of Technology, Hoboken, NJ

GPA 3.3/4.0

Specialized in Business Analysis & Design and System Design and

Administration with emphasis on system integration. Contributed to team

projects, to create simulated real-world applications. Served as

Teaching Assistant for introductory programming class, responsible for

assignment grading, class review sessions and one-on-one student

mentoring.

New Horizon Computer Learning Center: MCP

Microsoft Certified Professional.

IBM Certified Specialist

Marketing IBM Global Network Services / Selling MDNS Frame-Bases

Solutions: Concepts and Fundamentals of IBM Frame Relay and VAN

services

iSeries Sales School, Shark Camp: Concepts and Fundamentals of selling

IBM iSeries

System i Sales and Technical Solutions: V4R3 - V5R4

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