Sales Customer Service
Resume:
Pankaj Tiwari
Rangupri Street
Near chaupal-H.no-112 New Delhi
**************@*****.***
Summary
Seeking a responsible post for challenging position and looking forward to a making a significant
contribution in a company that offers a genuine opportunity for progression. Background in sales and
marketing, I thrive in a results-driven environment and have a strong track record in delivering high quality
customer service.
Education
Jamia Hamdard College
New Delhi
Bachelor of Business Administration (Marketing)
Graduated: 2011
12th Class Cbse Board
New Delhi, Munirka
Work Experience
Jan 2014-30 April2014
Quail technology
Team Leader
Responsibilities:
Preparing daily workloads for staff &co-ordinating the daily allocation of work.
Motivating the team to achieve high standards and targets.
Handling new client enquiries and acting as the face of the business.
Working with the sales and marketing team to drive sales forward.
August 2013- 31 Dec 2013
Relationship Officer (Amex -American Express Process Sales Credit card) SERCO
Responsibilities:
• Maintain and develop good relationship with customers through personal contact or
Meeting or via telephone etc.
• Display efficiency in gathering market and customer info to enable negotiations regarding
variations in prices, delivery and customer specifications to their managers
• Review their own performance and aim at exceeding their targets
• Record sales and other information and report the same to the sales department.
4th May 2012 – July 2013: Real Estate Relationship Manager (Sales Agent)
Sre India Real Estate
Golf course road, Gurgaon
Sre India Real Estate is a real estate agency specializing in finding buyers their dream home within
Gurgaon.
Responsibilities:
• Assisting clients with property sales and development
• Preparing and Interpreting legal documents including listings and sales contracts
• Providing legal, economic and market advice
• Ensuring terms and conditions of agreements are met
• Maintaining and liaising with clients
• Coordinating property closings and overseeing document signing.
18May 2011 – Feb. 2012:
Air India Sats Cargo Supervisor (IGI Airport New Delhi)
New Delhi -110037
Responsibilities:
• Shipment Auditing And Feeding in system
• Import and Export of Couriers.
• Import Paper Work.
• Import Cargo and Valuable deposit in Imports.
• Import Cargo Flight Check.
• Export Cargo Loading.
• Export Cargo Releasing
• Maintain Records
• Check DGR Goods
Qualifications/certifications
Bachelor of business Administartion
curricular activities certificates
First Aid Certificate
DGR certificate
Personal Information
Father’s Name –Brahma Tiwari
Gender –Male
D.O.B - 6-6-1988
Passport no –L7980392
Contact this candidate